L2 application support engineer
DXC Technology · Riyadh, Riyadh Region, Saudi Arabia
IT Services and IT Consulting · 10,001+ employees
About the role
The engineer will collaborate with the software development team to design, code, and test critical software components while resolving complex production issues. They will also contribute to technical documentation, mentor junior team members, and participate in architectural decision-making.
What they look for
Requirements
Candidates must have a bachelor's degree in a relevant field and at least 4 years of industry experience, including 1 year in a similar role. Proficiency in software development methodologies, coding, and debugging complex components is required.
Full description
Job Description:
Essential Job Functions:
- Collaborate with the software development team to design, code, and test software solutions, with a focus on developing and maintaining critical components.
- Work with senior team members to meet project requirements and deadlines, actively participating in design and code reviews.
- Contribute to troubleshooting and problem-solving in software development, diagnosing and resolving complex technical issues.
- Participate in the development and documentation of software requirements and specifications.
- Debug and resolve complex production issues, working closely with senior engineers and support teams.
- Stay updated on emerging technologies and best practices, researching and proposing innovative solutions.
- Assist in mentoring and guiding junior team members, sharing knowledge and expertise.
- Take ownership of challenging technical tasks and collaborate on architectural decisions.
Basic Qualifications:
- Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience
- Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role years of relevant software engineering experience
- Proficiency in 1 or more software languages and development methodologies
- Proficiency in coding and debugging complex software components
- Familiarity with software development practices and methodologies
- Strong problem-solving and analytical skills
- Effective communication and teamwork abilities
- Eagerness to learn and adapt to challenging technical tasks
Other Qualifications:
- Advanced degree in a related field is a plus
- Relevant certifications or training a plus
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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