IT Data Center Analyst I | IT Technical - Infrastructure

UF Health Gainesville, Florida, United States

Hospitals and Health Care · 10,001+ employees

20 h ago

Junior (0-2 yrs) Full-time United States

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About the role

The analyst monitors data center infrastructure to ensure reliable performance and assists with hardware and software installations. They also troubleshoot technical issues, maintain system documentation, and support backup and recovery processes.

What they look for

Data center operations System monitoring Hardware installation Software installation Troubleshooting Server management Storage systems Networking equipment Backup and recovery Technical documentation Security compliance Performance tracking Infrastructure support Customer service

Requirements

Candidates must have an associate degree and at least one year of experience in data center operations. Proficiency in monitoring system performance and troubleshooting hardware and software issues is required.

Full description

Overview

Keep critical infrastructure running—supporting the systems, performance, and reliability behind healthcare technology.

💻 Work Style: On-site 📍 Location Requirement: Gainesville, FL 🕒 FTE: Full-Time (1.0 FTE) 🗓️ Schedule: Saturday–Wednesday | 7:00 a.m.–3:30 p.m. (Thursday/Friday off) 🏥 Coverage: This position is part of the Data Center’s 24/7/365 operations and includes a regular weekend schedule.

Assists in ensuring the efficient operation and optimal performance of data center infrastructure.

Involves monitoring systems, assisting with hardware and software installations, and troubleshooting technical issues related to servers, storage, and networking equipment.

Maintains detailed documentation, supports backup and recovery processes, and collaborates with teams to implement infrastructure upgrades.

Ensures compliance with security standards and tracks system performance to drive continuous improvements.

Responsibilities

Key Responsibilities

Monitors data center systems and infrastructure to support reliable and efficient operations.

Monitors system performance and identifies potential hardware, software, or infrastructure issues.

Troubleshoots technical issues related to servers, storage, networking equipment, and other data center systems.

Assists with hardware and software installations, configurations, and upgrades.

Supports backup and recovery processes to help maintain system availability and data integrity.

Maintains accurate documentation of systems, processes, incidents, and operational activities.

Collaborates with IT teams to implement infrastructure upgrades and resolve technical issues.

Supports compliance with data center security standards, policies, and procedures.

Tracks system performance and identifies opportunities for operational and performance improvements.

Provides support as part of the Data Center’s 24/7/365 operations, including the assigned Saturday–Wednesday, 7:00 a.m.–3:30 p.m. schedule.

Qualifications

Minimum Requirements

Education

Associates Degree

Experience

1+ years of experience supporting data center operations.
Experience monitoring system performance and troubleshooting hardware/software issues.

Licensure/Certification/Registration

Other Qualifications

Basic knowledge of server, storage, and networking equipment.
Ability to maintain documentation and support backup/recovery processes.
Familiarity with data center security standards.
Customer Service or Support Service