Quality Engineering Manager

We are X, bigly labs, Dis-Chem’s high-performance innovation hub; a place where bold ideas meet data, design, and radical customer focus to reimagine what healthcare can be.

Our mission is to power the future of healthcare by lowering costs, unlocking new possibilities, and improving access to healthcare for all South Africans. We do this through cutting-edge digital solutions that deliver smarter, more human, and truly patient-focused experiences. Here, your work is not limited to a whiteboard; it becomes real. It drives decisions, shapes experiences, and moves healthcare forward. We are driven by one big question: How do we use data and today’s technology to build breakthroughs to better health?

There’s only one question left: are you ready to make healthcare smarter, and actually mean it?

The Quality Engineering Manager is responsible for establishing and leading the Quality Engineering capability across multiple engineering teams to ensure software products are delivered with speed, reliability, security and customer confidence. The role champions a quality-first engineering culture by embedding quality throughout the Software Development Lifecycle rather than relying on end-of-cycle testing. The Quality Engineering Manager enables engineering teams through automation, engineering standards, coaching, test strategy, AI-assisted quality practices, and continuous improvement. This role partners closely with Engineering Managers, Product Managers, Architects, Platform Engineering and Security teams to ensure quality is measurable, automated and continuously improving while supporting rapid, predictable software delivery.The incumbent is accountable for developing high-performing Quality Engineering teams, implementing modern engineering practices, driving continuous automation, improving developer experience and ensuring quality is built into every release.This is not the traditional people management only role. The Quality Engineering Manager sits on the intersection of automation implementation, shift left best practices, enterprise quality strategy and people management.

WHAT WE ARE LOOKING FOR?

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering or related field

• ISTQB Advanced Test Manager, Certified Agile Tester or equivalent certification is advantageous

• Experience with Agile, Scrum, Kanban and Scaled Agile Framework (SAFe)

• Certifications in Cloud (AWS, Azure or GCP), DevOps, Kubernetes or Security are advantageous, with strong exposure to Cloud technologies

• Demonstrated understanding of AI-assisted software engineering and Quality Engineering practices

• 8–12 years' experience within Software Quality Engineering or Software Engineering

• Minimum 3–5 years leading Quality Engineering teams in medium to large enterprise environments

• Proven experience implementing Quality Engineering strategies across Agile product teams

• Proven experience implementing Automation frameworks (web, mobile, api, pact)

• Proven experience with integrated automation into SAP

• Strong exposure to performance testing and frameworks

• Experience establishing automation frameworks across UI, API, mobile and integration layers

• Strong experience integrating automated testing into CI/CD pipelines

• Experience with cloud-native applications, microservices, APIs and event-driven architectures

• Experience implementing Shift Left and Shift Right testing practices

• Experience with Test Data Management, Service Virtualisation and Environment Management

• Experience working with Product, Engineering, Architecture, Security and Platform Engineering teams

WHAT YOU WILL BE DOING?

• Establish and continuously improve the enterprise Quality Engineering strategy, standards, frameworks and governance model

• Increase automation coverage across unit, API, integration, UI, performance and regression testing while embedding testing into CI/CD pipelines

• Improve software quality by reducing escaped defects and increasing release confidence through continuous testing and quality metrics

• Drive adoption of modern Quality Engineering practices including Shift Left, Shift Right, AI-assisted testing, Test Data Management, observability and engineering tooling

• Partner with Product, Engineering, Architecture, Platform Engineering and Security teams to ensure quality objectives support business outcomes and delivery commitments

• Establish engineering quality metrics and drive continuous improvement using data, automation and operational insights

• Build, lead and develop a high-performing Quality Engineering team through coaching, mentoring, succession planning and performance management

WHO YOU ARE?

• Deep understanding of business operations and how decisions are made in practice

• Commercially fluent; understands margin, growth, and trade-offs

• Excellent communicator, with the ability to translate technical concepts to business audiences

• Empathetic, collaborative, and trusted by both business and technical teams

• Holds high standards in documentation, clarity, and delivery

• Not expected to build, but must speak the language of data and digital (e.g., familiar with tools like Power BI, Tableau, SAP, SQL, Python, etc.)

Our values show up in how we think, build, and make choices that make an impact. We are building a culture that drives progress; one that fixes friction, chases what changes, and owns the outcome. We design with tomorrow in mind, ask sharper questions, and answer them with care, urgency, and systems that scale.

Think you’ve got energy, curiosity, and guts? Come hold the space, make it matter, and own a breakthrough.