Business Analyst – CPQ / Salesforce
Fincons.US, Inc. · Los Angeles, California, United States
IT Services and IT Consulting · 1,001-5,000 employees
About the role
The Business Analyst will gather and document functional requirements to translate business needs into system solutions for CPQ and product configuration processes. They will act as a liaison between business stakeholders and technical teams to support system integrations, testing, and production support.
What they look for
Requirements
Candidates must have hands-on functional experience with CPQ platforms, specifically Salesforce CPQ, and a strong understanding of product catalogs and pricing workflows. Proficiency in creating functional documentation, user stories, and managing stakeholder relationships is required.
Full description
Position Overview
Fincons is seeking an experienced Business Analyst with a strong background in CPQ (Configure, Price, Quote), product configuration, pricing, and commercial business processes.
The ideal candidate will have experience working with Salesforce CPQ or a similar CPQ/product configuration platform and be comfortable working between business stakeholders and technical teams to translate business needs into functional requirements and system solutions.
Roles & Responsibilities
- Gather, analyze, and document business and functional requirements
- Translate business needs into clear functional specifications and user stories
- Support CPQ, product catalog, pricing, quoting, and promotional processes
- Analyze existing business processes and identify opportunities for improvement
- Define requirements for product configuration, pricing rules, discounts, promotions, and approval workflows
- Partner with Salesforce, development, integration, and architecture teams
- Support system integrations and data flows between CPQ/CRM and other enterprise applications
- Participate in solution design, testing, UAT, implementation, and production support
- Serve as a liaison between business stakeholders and technical teams
Required Qualifications
- Experience as a Business Analyst, Functional Analyst, Business Systems Analyst, or Functional Consultant
- Hands-on functional experience with CPQ or product configuration solutions
- Experience with Salesforce CPQ or a comparable CPQ platform
- Understanding of product catalogs, pricing, quoting, discounts, promotions, and approval workflows
- Experience gathering requirements and creating functional documentation and user stories
- Understanding of APIs, integrations, and enterprise application workflows
- Strong communication and stakeholder-management skills
Preferred Qualifications
- Salesforce CPQ / Revenue Cloud experience
- Experience with platforms such as Conga CPQ, Oracle CPQ, SAP CPQ, PROS, or similar solutions
- Experience with CRM, order management, billing, or quote-to-cash processes
- Experience working in Agile/Scrum environments
- Familiarity with BPM and workflow/process automation tools
