Manager - Product - TPP (CSME) - Mumbai - Lodha (I-Think Techno Campus) - MM
Tata Capital Thane, Maharashtra, India
Financial Services · 5,001-10,000 employees
6 h ago
Closes in 6d
Senior (5-10 yrs)
Full-time
India
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About the role
The manager will drive insurance business growth across Corporate and SME verticals by designing industry-specific solutions and fostering strong partnerships. They are also responsible for operational excellence, sales enablement, and ensuring compliance with regulatory standards.
What they look for
Insurance Product Management
Business Growth
Stakeholder Management
Sales Enablement
Portfolio Performance
Regulatory Compliance
IRDAI Regulations
Financial Analysis
Operations Excellence
Relationship Management
Business Development
Risk Management
Data Analytics
Project Management
Strategic Planning
Requirements
Candidates should hold a post-graduate degree in a relevant discipline such as Insurance, Finance, or Business Management. Professional qualifications in Insurance or Risk Management are considered a significant advantage.
Full description
Key Responsibilities
Business Growth, Product Development & Solutioning
- Drive insurance business growth across assigned Corporate & SME verticals through improvement in penetration, premium generation, insurance income, renewals, profitability, and portfolio performance.
- Design and launch industry-specific insurance solutions by collaborating with insurance partners and internal stakeholders, from concept and approvals to sales enablement and business rollout.
- Identify growth opportunities, create business proposals, secure stakeholder alignment, and drive implementation of new initiatives across Corporate & SME segments.
- Evaluate insurer propositions and recommend the most suitable insurance solutions based on customer needs, commercial attractiveness, service standards, and business objectives.
Sales Enablement & Business Partnership
- Act as a trusted insurance partner to sales teams by providing product expertise, resolving business challenges, conducting trainings, and driving insurance adoption.
- Support sales teams on customer requirements, underwriting, pricing, servicing, and business closure-related challenges.
- Build strong field relationships through regular field visits, business reviews, trainings, and stakeholder engagement to drive insurance adoption
Operations Excellence & Partner Management
- Own and drive timely resolution of operational and servicing escalations while ensuring adherence to defined TATs and service standards.
- Work closely with insurance partners and internal teams to improve service delivery, resolve business challenges, and enhance customer experience.
- Build and manage strong relationships with insurance partners for business growth, product enhancements, service improvements, training initiatives, and grievance handling.
- Anchor periodic business reviews with insurance partners and internal stakeholders to strengthen collaboration and business outcomes.
Contest & Engagement Management
- Conceptualize and execute sales contests, engagement programs, and business campaigns aligned to organizational objectives and approved budgets.
- Coordinate with Business, Finance, HR, Marketing, and vendors to manage approvals, launch communications, participant engagement, reward fulfillment, and event execution.
- Drive participation through regular dashboards and business reviews while ensuring timely declaration of results and closure.
Financial Management, Analytics & Reporting
- Monitor premium generation, insurance income, profitability, commissions, payouts, and portfolio performance to drive sustainable business growth.
- Support timely reconciliation of insurance income and payouts in collaboration with Finance, Operations, and insurance partners.
- Ensure timely dissemination of business reports, dashboards, reviews, and management presentations through effective coordination with MIS teams.
- Monitor key business metrics and provide actionable insights to support business planning and decision-making.
Stakeholder Management & Governance
- Collaborate effectively with Sales, Operations, Finance, Marketing, Customer Service, Legal, Compliance, MIS teams, and Insurance Partners to ensure seamless execution of business initiatives.
- Independently resolve business and operational roadblocks through strong ownership and stakeholder management.
- Ensure compliance with IRDAI regulations, internal governance standards, audit requirements, and applicable regulatory guidelines.
Desired Qualification
- Post-Graduate in any discipline (MBA/PGDM in Insurance, Finance, Marketing, or Business Management preferred).
- Professional qualifications in Insurance or Risk Management will be an added advantage.
