Senior App Developer – Java, Production Engineering

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Job Description:

Role Summary

The Senior Software Development Engineer is responsible for ensuring production stability while contributing to engineering improvements, automation, and feature delivery. This role combines software engineering expertise with production ownership.

Responsibilities

• Own runtime health and operational stability of production services.
• Participate in on-call support rotations.
• Investigate production incidents and implement permanent fixes.
• Develop automation for monitoring, alerting, deployments, and incident remediation.
• Improve system reliability, scalability, and performance.
• Perform capacity planning and performance tuning.
• Support Couchbase and PostgreSQL databases.
• Leverage AI tools to improve engineering productivity and operational efficiency.
• Rotate between SRE and feature engineering teams based on business priorities.

Required Skills

• 8+ years of backend software engineering experience.
• Strong Java programming skills.
• Experience with REST APIs and microservices.
• Experience with messaging platforms (AMQ, MQ, Kafka).
• Azure or GCP cloud experience.
• Strong debugging and production troubleshooting skills.
• Experience with Couchbase and PostgreSQL.
• Knowledge of monitoring and logging platforms.

As part of the Site Reliability Engineering (SRE) organization, every team member plays a critical role in maintaining the reliability and availability of our production systems.

This role supports a 24x7 production environment supporting business-critical applications. All engineers are expected to participate in an on-call support rotation, including evenings, weekends, and public holidays as scheduled. During on-call periods, you will be expected to respond to production incidents within defined response time objectives, troubleshoot issues, and work collaboratively to restore service as quickly as possible. Candidates should be comfortable diagnosing complex production issues across applications, cloud infrastructure, databases, messaging systems, and integrations. Participation in post-incident reviews, root cause analysis (RCA), and implementation of permanent corrective actions is an essential part of the role. Team members are expected to continuously improve operational processes through automation, monitoring enhancements, and proactive reliability improvements to reduce recurring incidents. Flexibility to collaborate with globally distributed teams, including occasional overlap with US business hours, is expected to support production operations and major releases. A strong sense of ownership, accountability, and customer focus is essential, as ensuring platform stability and business continuity is a shared responsibility across the entire team.

Employee Type:  

Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.