Assistant Product Sales Manager-BRANCH BANKING-Enterprise Business Solutions - EBS

Kotak Guntur, Andhra Pradesh, India

Banking · 10,001+ employees

3 h ago

Mid (2-5 yrs) Full-time India

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About the role

The role involves driving business development and lead generation for payment and collection products across assigned markets. Additionally, the manager is responsible for onboarding merchants, managing portfolios, and training branch teams to ensure effective product penetration.

What they look for

Business Development Lead Generation Merchant Acquiring Portfolio Management Relationship Management Sales Training KYC Compliance AML Compliance Payment Solutions Cash Management Services Market Mapping Client Relationship Management Product Penetration Financial Documentation Risk Management

Requirements

Candidates are expected to have a background in banking or sales with a focus on merchant acquiring and cash management services. Strong knowledge of KYC/AML compliance and the ability to manage client relationships and system implementations are required.

Full description

Key Responsibilities:

1) Business Development & Lead Generation

Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments.

Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation.

Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions.

Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.

Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance

Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.

2) Onboarding, Activation & Portfolio Management

Coordinate with operations/implementation for seamless go-live; ensure activation and throughput (TPV/collections).

Build deep client relationships to retain and grow wallets, cross-sell/up-sell adjacent products, and proactively resolve service issues.

3) Enablement, Training & Marketing Support

Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively.

Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.

4) Risk, Compliance & Governance

Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence.

Explain chargebacks/fraud risks for all product offering and follow audit/compliance

requirements throughout deal lifecycle.