Sales Solution Engineer- Cross Industry
Hyland · United States
Software Development · 1,001-5,000 employees
About the role
Act as the technical lead for complex customer engagements by identifying needs and formulating innovative solution strategies. Present compelling demonstrations to stakeholders and provide technical expertise for RFPs and internal documentation.
What they look for
Requirements
Requires a bachelor's degree or equivalent experience along with significant expertise in Enterprise Content Management and modern development frameworks. Candidates must have at least 3 years of hands-on experience in technical sales and be willing to travel up to 60% of the time.
Benefits
Full description
Overview
Sales Solution Engineer
📍 United States | 💻 Remote (Preference West Coast)
About the Role
Hyland is looking for a dynamic and technically savvy Sales Solution Engineer to join our sales team. In this role, you will provide technical and industry expertise throughout the pre-sales process, partnering closely with customers to understand their needs, craft innovative solution strategies, and demonstrate the power of Hyland's platform. If you're a trusted advisor who thrives on solving complex challenges and loves being at the intersection of technology and business, this role is for you.
Technology Tools
- Languages & Frameworks: Java/J2EE, .NET, JavaScript
- Integration Standards: REST/SOAP/ESB
- Platforms: Enterprise Content Management (ECM) Platforms
- Internal Toolsets: Hyland Software Toolsets
Your Role Responsibilities — Here's What You'll Do
- Act as the technical lead for multiple, complex customer engagements, applying deep expertise in Hyland's solutions and/or relevant verticals to consult with customers, identify technical needs, establish requirements, and formulate winning solution strategies.
- Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders to drive validation, buy-in, and confidence in Hyland's platform.
- Operate as a recognized expert in ECM, vertical markets, and the technical intricacies of solutions; serve as a liaison to other departments and contribute as an innovative thought leader to the overall growth and quality of the team.
- Provide technical responses for RFPs and develop internal documentation standards to ensure consistency and adherence to process.
- Coordinate seamlessly with global services to transition key customer information, remaining actively involved to ensure a smooth handoff and continued customer success.
- Mentor, coach, train, and provide feedback to team members; partner with development to advocate for solution enhancements and present at trade shows, conferences, and events.
Role Essentials — What You Bring
- Bachelor's degree or an equivalent combination of education and experience.
- Demonstrated experience as a Sales Solution Engineer with expertise in technical sales and a relevant industry or technology.
- Significant experience with Enterprise Content Management (ECM) and software implementation methodologies.
- Strong understanding of modern development frameworks and integration standards, including Java/J2EE, .NET, JavaScript, and REST/SOAP/ESB.
- Up to 60% travel time required.
What We'd Like to See — Preferred Skills
- Driven to learn and stay current professionally, including keeping up to speed on AI-centric models and emerging technologies.
- Demonstrated ability to develop and deliver engaging, informative, and compelling presentations to a variety of audiences.
- Excellent collaboration and communication skills — able to speak and write with ease, clarity, and impact, using a style appropriate to the subject and audience.
- Creative problem-solver with the ability to leverage Hyland's software toolsets to develop innovative solutions for customers.
- Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment.
- 3+ years hands on experience selling techical related services
Benefits
401(k) Retirement Savings | Flexible Schedule | Paid Time Off | Medical, Dental & Vision | Volunteer Paid Time Off | Wellness Reimbursement | Paid Parental Leave | Sabbatical Program
