Senior UX Researcher, Interaction

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role

Hinge is hiring a Senior UX Researcher to join the Dating Outcomes research team, supporting our mission of helping people find meaningful romantic connections. In this role, you will lead quant and qual research methods to understand what helps daters move conversations forward with confidence after they match, and what helps that connection carry beyond the app itself and into a real date.

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

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Responsibilities

• Shape research roadmap: Shape the research roadmap for the Interaction product team so that research informs product decision making and drives product strategy.

• Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals.

• Deliver high-impact insights at velocity: Generate clear, actionable insights that drive decisions and build momentum towards our mission.

• Be a proactive cross-functional partner: Independently partner with other researchers, product, design, and data science to identify research needs and key opportunities.

• Champion team culture: Model honest, empathetic feedback and contribute to a culture grounded in curiosity, rigor, deep user empathy – and fun.

About You

• 4+ years of UX research experience in a consumer-facing product research role – messaging or social media domain experience is a plus!

• Proven ability to lead end-to-end research that influences product development and impacts key product metrics.

• Mixed methods research with a strong qualitative research toolkit and quantitative research experience.

• Strong communicator, committed to telling clear and compelling insights-backed stories that bias to action.

• Dedicated to building successful partnerships with stakeholders and cross-functional partners.

• Eager to learn from, collaborate with, and mentor other researchers.

• Passion for innovation and exploring how emerging technologies, including generative AI, can elevate the craft and impact of research.

• Champions team culture in authentic, courageous, and empathic ways.

\n$167,000 - $205,000 a year

Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

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As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

#Hinge