DASH ERP Business Analyst (Level 1 - 4), Department of Technology Solutions - UT System Administration
University of Tennessee · Knoxville, Tennessee, United States · $60K–$110K/yr
Higher Education · 11-50 employees
About the role
The Business Analyst provides functional and technical analysis to support system enhancements, software integrations, and operational improvements. They serve as a liaison among stakeholders to elicit, analyze, and manage requirements for business processes and information systems.
What they look for
Requirements
Candidates must have three to five years of applicable software support or systems analysis experience. A bachelor's degree is preferred, along with proficiency in configuring complex accounting systems and ERP environments.
Benefits
Full description
The Business Analyst (BA) is responsible for providing functional and technical analysis and design in support of projects that require business process clarification, system enhancements, software integrations, and operational improvements. This position applies broad competency in business process and systems analysis to perform facilitation, needs assessment, requirements definition, technical specification development, business process mapping, testing support, documentation, and change management activities.
The Business Analyst serves as a liaison among stakeholders to elicit, analyze, communicate, validate, and manage requirements for changes to business processes, policies, and information systems. Working closely with functional and technical teams, the BA evaluates business problems and opportunities within the context of institutional needs and recommends solutions that support operational effectiveness, compliance, and strategic goals.
This role supports the University’s Enterprise Resource Planning (ERP) environment, including key business domains such as Financial Systems, Human Resources, Payroll, and Maintenance.
The University of Tennessee System is the state’s oldest higher education institution and preeminent public university. The UT System is comprised of campuses at Knoxville, Chattanooga, Pulaski and Martin; the Health Science Center at Memphis; and the statewide Institute of Agriculture and Institute for Public Service. With a presence in each of Tennessee’s 95 counties and through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations and residents statewide.
