Java Developer and Support Job
Yash Technologies · Bangalore, Karnataka, India
IT Services and IT Consulting · 5,001-10,000 employees
About the role
The role involves managing and resolving production support tickets while maintaining a knowledge base in SNOW and Azure DevOps. Additionally, the engineer will contribute to application development, modernization, and project-based enhancement tasks.
What they look for
Requirements
Candidates must have over 7 years of experience in application support and troubleshooting within enterprise environments. Proficiency in Java technologies is required, with Angular and AI-assisted development experience being a plus.
Benefits
Full description
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
We are looking forward to hire Java Professionals in the following areas :
Java Developer and Support Exp : 7+ Years
Overview
We are seeking a skilled Application Support & Development Engineer to provide ongoing support and contribute to development initiatives. The role involves handling production support tickets, collaborating on incident resolution, and contributing to project-based development work when not engaged in support activities.
Key Responsibilities
Application Support
- Manage and resolve tickets (primarily P3 and P4 priority) for 2025–2026.
- Handle non-urgent support requests received via
- Phone
- Microsoft Teams
- Azure DevOps
- Log and document all support activities in SNOW and Azure DevOps to maintain a knowledge base for future reference.
- Participate in incident management and ensure timely resolution.
- Provide extended support beyond standard hours when working on active incidents.
Development & Project Work
- Contribute to application development and enhancement tasks when not assigned to support tickets.
- Assist in migration, modernization, or project-based work as needed.
- Collaborate with cross-functional teams to deliver project milestones efficiently.
Work Schedule
- Support Window: 8x5 model (8 hours/day, 5 days/week)
- Primary Working Hours: 7:00 AM – 3:00 PM CST
- Flexibility required to extend hours during active incidents or critical support situations.
Required Skills & Qualifications
- Experience in application support and troubleshooting in enterprise environments.
- Familiarity with ticketing systems (SNOW and Azure DevOps preferred).
- Strong documentation and communication skills.
- Ability to manage multiple support channels simultaneously.
- Strong development experience in Java technologies and Angular is a plus.
- Ability to balance support responsibilities with development work.
- Exposure to AI-assisted development or migration projects is an advantage.
At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.
Our Hyperlearning workplace is grounded upon four principles
- Flexible work arrangements, Free spirit, and emotional positivity
- Agile self-determination, trust, transparency, and open collaboration
- All Support needed for the realization of business goals,
- Stable employment with a great atmosphere and ethical corporate culture