About the role
The Solutions Engineer will design, deploy, and support managed WiFi and network services, including creating BOMs and SOWs. They will also provide technical support for field teams and act as a subject matter expert during client meetings and site visits.
What they look for
Requirements
Candidates should have at least 3 years of relevant experience and proficiency with network design tools and survey software like Ekahau. A bachelor's degree is preferred, along with practical experience in deploying and troubleshooting commercial WiFi and wired LAN networks.
Benefits
Full description
Solutions Engineer – WiFi
Airtower Networks, named one of the Hottest Companies in Washington DC by Inc. Magazine, delivers total managed services and mobile connectivity for the building owners, property managers and major enterprises.
We are looking for a Solutions Engineer to join our Engineering Team. If you are looking for a career with a fast-growing company that is invested in your personal development, a solid compensation package, and a huge opportunity to move within an organization, see the job description below and apply.
Job Description:
The Solutions Engineer - WiFi is a hybrid position combining network engineering expertise with solutions design, deployment engineering, and ongoing client support. The Solutions Engineer will collaborate closely with internal teams to develop and deploy designs that meet or exceed internal and client expectations. This position will be responsible for the following:
- Create, optimize, and review design BOMs and SOWs for WiFi and other managed services networks.
- Create, standardize, and review network deployment design documentation.
- Integrate and configure WLAN, LAN, IoT, and other managed service networks.
- Plan and engineer the configuration of APs, switches, routers, firewalls, and other network equipment.
- Work with field teams (i.e., construction, Systems Engineer, etc.) for integration of network design.
- Provide technical support for the construction and deployment teams throughout project lifecycle.
- Provide support for network management, integration, commissioning, troubleshooting, monitoring, testing, break/fix, network maintenance, close-out activities, and documentation for newly deployed and existing WiFi networks. Analyze collected data and network performance info for troubleshooting and optimization.
- Provide remote (and onsite) support for trouble tickets to meet client SLAs.
- Attend virtual and onsite industry conferences as technical liaison for engineering team.
- Attend onsite client meetings acting as an SME for engineering team.
- Travel may be required to customer sites - Up to 20% travel.
Experience Needed:
- Bachelor’s degree is preferred or combination of relevant certifications and minimum 3+ years of relevant experience.
- 1+ years of Ekahau or similar tool surveying and remediation experience required.
- Two or more years of direct field work experience (configuration, deployment, troubleshooting, and support) in commercial WiFi or wired LAN networks preferred.
- Network design tool, BOM creation tool, and network documentation tools experience required.
- Proficiency in reviewing CAD drawings and other design documentation required.
- Routing and switching protocols and implementation experience required.
- Practical WLAN and LAN deployment implementation experience required with Aruba, Ruckus, or Cisco.
- Industry certifications are desired, such as:
- Cisco Certified Network Associate (CCNA)
- CWNP Certified Wireless Network Administrator
- Vendor-specific certifications from Aruba, Ruckus, Cisco Systems preferred
- Managed network experience in hospitality and multi-dwelling units (MDU) verticals preferred.
- RGNets, Nomadix, or similar Gateway (Router and AAA/RADIUS) experience preferred.
- Familiarity with network security standards and procedures.
Company Core Values & Beliefs:
- Honesty: We believe in transparent and straightforward communication, both internally and with our clients, building trust at every step.
- Delivery Excellence: We are committed to delivering high-quality results and exceeding customer expectations on every project.
- Work Hard: Airtower’s culture is built on dedication and persistence, ensuring that our clients receive the best possible service.
- Stay Humble: We value humility in our approach, always learning from our experiences and striving for improvement.
- Perpetual Learners: Innovation and growth are at the heart of our operations. We stay ahead of industry trends and continually adapt to the evolving landscape of wireless technology.
Benefits:
- 401(k) plan (5% match)
- Medical/Dental/Vision
- 9 Paid Holidays
- Paid Time Off
- Paid Parental Leave
- Regular team-building events
- Company-paid term life insurance
- Voluntary insurances (STD, LTD, Life, Pet, Legal and more!)
- Annual paid Volunteer Service Hours
- Regular team-building events
About Airtower Networks
Airtower Networks is a leading provider of next-generation in-building wireless networks, offering design, build, and management services for cellular, public safety, Wi-Fi, and private LTE networks. With solutions deployed in major cities across the country, Airtower Networks ensures seamless and reliable indoor connectivity that meets the needs of modern businesses, commercial properties, healthcare facilities, and government institutions.
Our tailored solutions provide consistent cellular coverage, even in challenging environments with dense materials like concrete and steel, guaranteeing uninterrupted service for tenants, employees, and first responders. Whether it’s boosting 5G signals, enabling smart building technologies, or integrating public safety systems, Airtower provides robust solutions to future-proof any buildings for tomorrow’s technology.
Airtower Networks believes that diversity and inclusion among our teammates is critical to our success as a company. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Airtower Networks is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristics protected by applicable law.
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