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Softtek

App Support Engineer Web-based Tr

Softtek Aguascalientes City, Aguascalientes, Mexico

IT Services and IT Consulting · 10,001+ employees

10 h ago
support-engineer Mid (2-5 yrs) Full-time Mexico
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About the role

Perform support activities related to incident, request, change, and problem management. Engage in SRE activities as a software engineer to enhance monitoring and alerting systems.

What they look for

Unix Linux Java Cloud ITIL Incident Management Request Management Change Management Problem Management SRE Monitoring Alerting

Requirements

Candidates must have experience with UNIX/Linux, Java or another programming language, Cloud, and ITIL frameworks. Experience with the AMS model is considered a nice-to-have qualification.

Full description

Requirements

Must have:

  • UNIX/Linux
  • Java or another programming language
  • Cloud
  • ITIL (application support framework)

Nice to have:

  • Experience with AMS Model

Responsibilities:

Perform support activities related to Incident, request, changes, and

problem management. Engage in SRE activities as a software engineer to enhance monitoring and alerting.

Required Languages

English Upper Intermediate

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