UX Designer - Senior
ITProFound Inc · Toronto, Ontario, Canada
Software Development · 11-50 employees
About the role
Lead and supervise end-to-end service design initiatives, including user research, UX design, and the development of service blueprints and prototypes. Collaborate with internal and external stakeholders to deliver innovative, high-quality solutions that align with business and end-user needs.
What they look for
Requirements
Requires 7+ years of experience in service design and UX, with a proven ability to apply enterprise thinking across policy, technology, and operations. Must have experience managing omni-channel projects and working effectively with diverse stakeholders.
Full description
We do have a job opening for UX Designer - Senior for our direct client Province of Ontario. The position details are given below:
Job Details:
Job ID: RQ11367 - UX Designer - Senior
Client : Government Services Integration Cluster
Location : 222 Jarvis St, Toronto, Ontario
Duration: 01 year + Extension
Type: Onsite
Job Description:
Must Have:
Must have experience with omni channels - experience working with both internal/external stakeholders.
- 7+ years of experience in service design focusing on development and review of experience design projects (including user research, UX design and service design initiatives) end-to-end and develop innovative approaches and alternative solutions to deliver high quality, efficient services and products that meet end user and business expectations and needs.
- Lead or supervise service design activities and deliverables, including stakeholder workshops, research sessions, analysis and synthesis of insights, experience design direction, service design blueprints and service design or UX prototypes which address end user and business needs and are in accordance with established strategy, standards and protocols.
- Focus on experience design projects (including user research, UX design and service design initiatives) end-to-end and develop innovative approaches and alternative solutions to deliver high quality, efficient services and products that meet end user and business expectations and needs.
- Proven ability to apply enterprise thinking by assessing how policy, operations, governance, technology, data, and funding models interact across organizations, and designing solutions that can scale beyond a single program or team.
Nice to have:
- OPS or Public Sector exp.
