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Accenture

Business Operations Analyst

Accenture · Quezon City, Metro Manila, Philippines

Business Consulting and Services · 10,001+ employees

13 h ago
Remote Mid (2-5 yrs) Full-time Philippines
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About the role

Supports the Practice Client Operations Lead in managing headcount growth, financial planning, and practice governance. Responsibilities include monitoring bench impact, infrastructure requests, and demand fulfillment status.

What they look for

Program Management Project Management Service Management MS Office Financial Planning Headcount Forecasting Bench Management Demand & Supply Management Infrastructure Management Budget Tracking Data Analysis Governance Review

Requirements

Requires a bachelor's degree in Business Management, Finance, or a related field. Candidates must have 2-3 years of experience in Program, Project, and Service Management and be proficient in MS Office.

Full description

Job Summary:

Supports the Practice Client Operations Lead to drive operations in:

1. Growth (Headcount)

  • Responsible for the Quarterly, Monthly and weekly forecast of headcount growth versus targets for both capability & delivery view
  • Provides bi-monthly analysis of headcount changes

2. Practice Governance

  • Review of FY Goals and quarterly planning
  • Help push capability to achieve set goals
  • Analyze and discuss actuals with the Practice based on capability dashboard metrics
  • Review and monitoring of Training Spend

3. Financials Management

  • Fiscal planning with the Practice Leads
  • Track, compare and update actuals versus forecasted amounts versus budgeted amounts
  • Monitor and audit resources that charged incorrectly based off the forecast
  • Determine the validity of charges being booked against monitored WBS elements
  • Confirm who reimbursed unauthorized expenses, investigating, determining if the reason is valid or not
  • Training Payroll and DNP audit reporting

4. Bench Management

  • Monitors $$ impact of bench to financials
  • Bench WBS access authorization

5. Infrastructure/Seats Management

  • Assist with Infra-related matters for whole of Practice (i.e. Seat request/release, seat charges, WFH, Asset management)

6. Demand & Supply Management

  • Monitors demand fulfillment plan status provided by TFS
  • Monitors RHL Y and RHL N demand status in coordination with TFS
  • Provides bi-monthly analysis of headcount changes
  • Provides input on ASE hiring

Educational Requirement:

Must have:

  • Graduate of any 4 yr course, Business Management or any Finance related course

Skills and Work Experience

Must Have:

  • At least 2-3 yearsac experience in Program, Project and Service Management
  • Proficient in MS Office

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.