Enterprise Solutions Architect, IT, 676

Job Summary

The Enterprise Solutions Architect provides senior, hands-on technology leadership to help The Centers evaluate emerging technology, improve enterprise business applications, and design practical, secure, and supportable solutions to defined business problems. The role serves as a bridge among executive leadership, operational leaders, application owners, Information Technology, and external vendors. Initial emphasis includes application governance, cloud, automation, analytics support, and AI-enabled solutions, with broader responsibility for prioritized enterprise technology needs.

Essential Job Duties & Responsibilities

Enterprise Solution Design and Advisory

• Translates operational and business problems into practical requirements, solution options, implementation approaches, and executive-ready recommendations.

• Designs and evaluates solutions using Microsoft Azure, Microsoft 365, identity, integration, automation, analytics, and AI where appropriate to the business need.

• Supports focused pilots, prototypes, proof-of-concept activities, and technical validation when they reduce uncertainty or implementation risk.

Technology and Vendor Evaluation

• Conducts technical and operational due diligence on proposed technologies and vendors, including business fit, security, integration, supportability, cost, sustainability, and measurable value.

• Frames solution alternatives with clear trade-offs, risks, dependencies, resource needs, and recommended decisions for leadership review.

• Coordinates with external vendors to clarify capabilities, implementation requirements, support models, and contractual or operational considerations.

Application Governance and Operational Alignment

• Assesses and helps strengthen governance for selected business applications administered by operational departments, including ownership, access, configuration, documentation, integration, continuity, and vendor coordination.

• Partners with application owners, operational leaders, and IT teams to clarify responsibilities, decision rights, support expectations, change control needs, and escalation paths.

• Supports application improvement assignments and other enterprise priorities by applying systems thinking, root-cause analysis, and practical technology design.

Cross-Functional Coordination and Communication

Coordinates executives, operational leaders, IT staff, application owners, and vendors for assigned initiatives.

• Clarifies priorities, decisions, responsibilities, risks, dependencies, and next actions for assigned workstreams.

• Communicates findings and recommendations in clear business language appropriate for executive, operational, and technical audiences.

Supervision

This position does not routinely supervise employees. The role may lead assigned initiatives and cross-functional workstreams through influence, facilitation, technical judgment, and disciplined follow-through.

Job Qualifications

Education

• Bachelor's degree in information technology, business, computer science, healthcare administration, or a related field required, or equivalent relevant experience.

• Advanced degree or relevant professional credentials preferred.

Experience

• Ten or more years of progressively responsible experience in enterprise technology, applications, cloud computing, cybersecurity, integration, implementation, architecture, or related disciplines.

• Demonstrated experience translating business problems into practical technical designs and evaluating technology vendors.

• Experience working across executive, operational, vendor, and technical teams.

• Healthcare, human services, or other regulated-environment experience preferred.

Technical Knowledge

• Working knowledge of Microsoft Azure, Microsoft 365, identity, integration, automation, analytics, AI-enabled solutions, and enterprise application architecture.

• Understanding of information security, privacy, continuity, vendor risk, application governance, and supportability considerations.

• CISSP, cloud architecture, enterprise architecture, project leadership, or comparable credentials are a plus.

Other Requirements

• Ability to work within an established part-time schedule while prioritizing high-value assignments and communicating capacity constraints clearly.

• Ability to travel locally among The Centers facilities as needed.

Core Competencies

Business and Technology Acumen: Understands how technology choices affect operations, financial performance, compliance, risk, staff experience, and organizational outcomes.

Systems Thinking and Root-Cause Analysis: Frames business and technology problems in context, identifies underlying causes, and recommends practical solutions rather than isolated fixes.

Enterprise Architecture and Solution Design: Develops secure, supportable, integrated, and scalable solution approaches aligned with organizational priorities and technology standards.

Vendor Evaluation and Implementation Judgment: Evaluates vendor claims, implementation needs, support models, risks, and value with disciplined judgment and clear recommendations.

Executive Communication and Influence: Communicates complex technical matters in clear business language and influences decisions without relying on formal authority.

Independent Judgment and Follow-Through: Prioritizes work effectively, makes well-reasoned recommendations, documents decisions, and follows through on assigned actions.

The Centers Values Alignment

The Enterprise Solutions Architect is expected to model The Centers values in all aspects of the role:

• Brave: Raises risks, challenges assumptions, and provides candid recommendations when technology decisions require clarity.

• Belonging: Engages diverse operational, clinical, administrative, and technical perspectives when shaping solutions.

• Purpose: Connects technology recommendations to mission, service quality, patient and client outcomes, operational resilience, and measurable value.

• We Can and We Will: Takes ownership of assigned initiatives and helps teams move from ambiguity to practical action.

• Gratitude and Growth: Seeks feedback, learns from pilots and implementations, and encourages continuous improvement in technology adoption.

Scope and Authority

The position may lead assigned initiatives and cross-functional workstreams, request information needed for assigned work, and provide independent technical findings and recommendations. Responsibilities and new assignments will be prioritized with the supervisor and performed within the established part-time schedule. The position does not routinely provide help-desk support, day-to-day system administration, continuous on-call coverage, contract approval, production-change approval, or ownership of operational results.

Disclaimer

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no job description can detail all duties and responsibilities that may be required from time to time, duties and responsibilities that are inherent in the job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.