About the role
You will lead the customer experience for LawVu Draft, shaping its evolution and connecting it with the wider LegalOS platform. You will work within a Product Trio to drive discovery, prototyping, and evidence-based design decisions to ensure high-quality, intuitive user experiences.
What they look for
Requirements
The role requires 5+ years of experience in Product Design, preferably within Legal Tech or complex B2B SaaS environments. Candidates must possess a strong portfolio demonstrating end-to-end product thinking, proficiency in Figma, and the ability to simplify complex workflows.
Benefits
Full description
About the role
As a Senior Product Designer at LawVu, you’ll lead the customer experience for LawVu Draft and the journeys that connect it with the wider LawVu platform.
Draft joined LawVu through acquisition and is an important part of our vision for reimagining how legal work gets done. You’ll shape its next evolution: creating an intuitive, distinctly LawVu experience and connecting the jobs customers do across drafting, reviewing, contract lifecycle management and the wider LegalOS.
Within your Product Trio, Design leads customer experience and desirability. You’ll work alongside Product, Legal and Engineering from discovery through delivery and iteration, bringing deep customer understanding, rapid exploration and strong design judgement to ensure we build experiences customers value and love to use.
What you’ll do
Lead the customer experience
- Build a deep understanding of how legal teams work and use it to shape a clear experience vision for Draft, balancing near-term improvements with reimagining how legal work could work in the future.
- Design seamless end-to-end journeys across Draft and LawVu’s wider LegalOS, simplifying complex legal workflows into intuitive, coherent experiences.
Drive discovery and design
- Lead design discovery through customer insight, journey mapping, prototyping, usability testing, data and experimentation.
- Partner with Product and Engineering to frame problems, explore alternatives and make evidence-based trade-offs.
- Use prototypes to make ideas tangible early, validate assumptions with customers and reduce the time between an idea and meaningful learning.
- Stay engaged after launch, using customer feedback, behavioural data and product analytics to continuously improve the experience.
Apply modern design craft
- Use AI-assisted design and prototyping tools to increase the speed of exploration, prototyping and validation, while developing a strong point of view on how AI can improve drafting and legal work itself.
- Set a high bar for interaction design, information architecture, visual quality and accessibility.
- Use and evolve LawVu’s design system, collaborating closely with designers across our global team, to create consistent cohesive experiences across the LegalOS.
What success looks like…
- Draft becomes a cohesive part of the LawVu experience, with a clear experience vision and consistently high standard of product design.
- Customers can move seamlessly between drafting, reviewing, contract management and matter management, with fewer disconnected steps and hand-offs.
- Complex legal work feels simpler, helping customers complete important jobs more confidently and efficiently.
- Your work delivers measurable impact, with relevant customer and product measures defined, tracked and improving.
- You raise the quality of design across LawVu and contribute meaningfully to shared design practices, team OKRs, company goals and our values.
Skills and Experience
- 5+ years’ experience in Product Design, ideally in Legal Tech or complex B2B SaaS.
- A strong portfolio demonstrating end-to-end product thinking, from understanding customer problems through to shipped outcomes and iteration.
- Strong interaction and systems design skills, with the ability to simplify complex workflows.
- Strong discovery, prototyping and usability testing capability.
- Fluency with Figma, design systems and modern AI-assisted design tools.
- Experience working closely with Product Managers and Engineers to shape solutions, not simply execute requirements.
- Excellent communication skills and the ability to clearly articulate customer problems, design rationale and trade-offs.
- Curiosity about legal work and a willingness to develop deep domain expertise.
Reports to – VP of Product
What sets us apart:
- Monthly wellness allowance to use on whatever enables you to bring your whole self to work – gym membership, massage, childcare…the list goes on!
- Health insurance
- Extended paid parental leave
- Extra paid day off on your birthday
- Share options so you can have a piece of the pie
- Home office allowance set up for remote employees
Why LawVu?
At LawVu we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer the opportunity to get onboard a growth company early and the opportunity to participate in LawVu’s success through our incentive scheme. LawVu has rapidly expanding offices and our work environment encourages continuous improvement and future career development.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables us to better understand and serve customers and innovate successfully. From the moment you join, you’ll feel welcome and supported to do the best work of your life.
Our team is only as strong as the culture it is built upon. Our core values are:
- Inspire and Delight: We go the extra mile to create experiences that inspire and delight our customers.
- Move Swiftly: We get things done quickly and efficiently.
- Dig Deeper: No challenge is too big. We embrace challenges, learn from mistakes, and share knowledge.
- Take Ownership: We take responsibility for our actions and their impact on the business.
- Back Yourself. Back Others: We support and respect each other, building a high level of trust.
- Bring Your Woo: We create a safe environment that fosters bringing your whole self to work.
We are constantly working towards making LawVu one of the best places to work, for everyone. LawVu is committed to providing equality of opportunity, valuing diversity and promoting a culture of inclusion. We will ensure this by fostering a workplace where people feel safe to be themselves, are able to do the best work of their lives and fulfil their potential. We believe by bringing together our diversity of thoughts and backgrounds, we will develop a world class product for the equally diverse customers we serve.
We make hiring decisions based on your experience, skills and passion. If you would like to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.
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