Devoteam Cyber Trust | SOC Analyst | Financial Sector
Devoteam Porto, Portugal
Business Consulting and Services · 10,001+ employees
About the role
The SOC Analyst is responsible for monitoring security alerts, troubleshooting issues, and managing security changes according to established processes. They must also prioritize tasks based on SLAs and proactively escalate potential service impacts.
What they look for
Requirements
Candidates should have experience working in a Security Operations Center or equivalent technical training. Proficiency in network infrastructure, security monitoring tools, and core networking protocols is required.
Full description
Company Description
Devoteam Cyber Trust is the Cybersecurity specialist arm of the Devoteam Group. With our 800+ experts located across EMEA, we aim to establish cybersecurity as an enabler of business success rather than a gatekeeper. We leverage an end-to-end approach to Cyber Resilience, Applied Security, and Managed Security services to secure the tech journey of large and medium-sized companies from all sectors and industries.
Since 2009, previously known as INTEGRITY, our team based in Portugal is specialised in providing cutting-edge Managed Security Services that combine its expertise and proprietary technology to consistently and effectively reduce the cyber risk of our clients.
The comprehensive service range includes Persistent Intrusion Testing, ISO 27001, PCI-DSS, GRC Consulting and Solutions, and Third-Party Risk Management. ISO 27001 (Information Security) and ISO 9001 (Quality) certified, PCI-QSA, and member of CREST and CIS - Centre for Internet Security, we provide services to a considerable number of clients, operating in more than 20 countries.
Job Description
- Respond promptly following processes to alerts on the monitoring tools;
- Troubleshooting security alerts, researching specific solutions and deliver solutions.
- Managing security changes in accordance with any required change management process.
- The ability to handle, track, review, and orchestrate the tickets received.
- Be able to prioritize tasks in accordance with SLAs.
- Work with team to identify service improvements to process and procedure.
- Proactively identify, own, and escalate any issue or problem that could impact the services.
- The ability to quickly engage InfoSec challenges
Qualifications
- Experience working on Security Operations Center(SOC) or equivalent technical training in the area;
- Knowledge of security monitoring tools(ex: DarkTrace, CrowdStrike, GuardDuty, etc);
- Knowledge and experience of network infrastructures such as LAN and WAN network technologies;
- Knowledge in the following network technologies TCP/IP, DNS/NTP, Routing Protocols (OSPF, BGP), MPLS;
- Ability to work effectively in a team;
- Willingness and ability to learn new products and network/security technologies quickly, often without the focus of formalized training;
- Be able to communicate about networking/security issues effectively and in a comprehensible manner both externally and internally.
Additional Information
The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
- Contract type: Permanent contract
