Senior Product Designer

Raft is building the enterprise AI platform for supply chain - the industry that literally keeps the world moving.

We’ve built deep credibility in the supply chain sector, partnering with more than 60 global leaders to eliminate manual processes, unify fragmented systems, and unlock intelligence at scale. Along the way, we’ve raised $45M from Bessemer Venture Partners and Eight Roads to accelerate this mission.

With the launch of our next-generation agentic platform, we’re doubling down on our supply chain roots while laying the groundwork to expand into adjacent sectors. Designed to handle messy data, fragmented systems, and people-intensive workflows, our platform is already proving its versatility.

The Role

We’re hiring a Senior Product Designer to help shape the future of Raft’s platform through thoughtful, customer-centred design. At Raft, designers are strategic partners — not order-takers — working hand-in-hand with Product and Engineering from discovery through delivery.

You’ll join at a pivotal moment as we reimagine and redesign core parts of the platform, incorporating years of customer insight while building AI-native workflows that scale. This role is ideal for a senior designer who enjoys owning complex problem spaces, influencing product direction, and crafting elegant solutions for enterprise users.

What You’ll Do

• Shape Product Direction: Influence product strategy and vision through design, helping define what we build and why.

• Own End-to-End Design: Take full ownership of your problem space — from discovery and ideation through execution and iteration.

• Understand Customers Deeply: Engage directly with users to uncover mental models, pain points, and unmet needs through research and discovery.

• Explore & Research: Conduct product, user, and competitor research to identify patterns, opportunities, and insights.

• Craft Exceptional Experiences: Translate opportunities into intuitive, beautifully crafted user experiences, with attention to interaction, motion, copy, and detail.

• Use Data to Improve: Leverage qualitative and quantitative data to evaluate product usage and prioritize impactful design improvements.

• Inspire & Collaborate: Energize teammates and stakeholders with a strong design perspective and a passion for creating simple, delightful experiences.

What this role is Not

• You won’t be handed static requirements to “just design screens” — you’ll collaborate from ideation to production.

• You won’t face unrealistic timelines or pressure to compromise on design quality.

• You won’t need to justify the value of design — UX is a first-class discipline at Raft.

• You definitely won’t be bored.

What We’re Looking For

• Significant experience designing digital products, ideally in B2B SaaS or enterprise software environments.

• Strong startup experience, with comfort operating in ambiguity and evolving ways of working.

• A compelling portfolio demonstrating end-to-end product design thinking for complex systems.

• Deep passion for UI and interaction design, with a habit of staying inspired by the broader design ecosystem.

• Proven experience conducting user research and applying customer-centred design methodologies.

• Excellent communication skills, with the ability to clearly articulate design decisions and influence cross-functional teams.

• Ability to operate as a design leader within squads, raising the quality bar through craft, critique, and collaboration.

• Bachelor’s degree in User Experience Design or a related field is preferred.

• Location: London (hybrid — 3 days/week in-office). Candidates must have the right to work in the UK; we're unable to offer visa sponsorship.

Why Raft?

Supply chain is the last great industry to be transformed by software. We're here to make it happen — and we need people who grab problems, not assignments.

• We move quickly, and the bar is high. You won't be handed a roadmap. You'll identify what needs solving, build toward it, and own the outcome end-to-end.

• Impact is the measure. We don't track activity. We care about what actually moves the needle — for our customers, our product, and the industry we're reshaping.

• The problem is real, and the scale is global. The supply chain industry moves $19 trillion of goods a year. We're building the AI workforce that makes it run smarter. Your work will matter.

• You'll operate with autonomy. No micromanagement. No waiting for permission. We hire people who are self-directed and trust them to deliver.

• We're a multicultural team building something unprecedented. We work with the clarity and urgency of a team that knows what's at stake.

If you care about impact and want your work to shape the future of AI supply chain — you'll thrive here.