E-Commerce Product Manager

Overview

As our E-Commerce Product Manager, you will be responsible for understanding market and customer needs and developing the strategic plans and roadmaps for each product suite. You will work closely with the business to determine the ROI of projects and assist in the prioritization to maximize business benefit. You will also work closely with UX and IT to implement new features and functionality and will act as a voice of the customer and a liaison to the business for requirements. Finally, you will assist in formulating product and go to market strategies and help drive innovation while balancing corporate and departmental goals with long-term market trends and opportunities.

Detailed Description

Principal Duties and Responsibilities

Essential Functions

1. Responsible for the development and implementation of strategic plans and roadmaps for each product suite

2. Assist the business in identifying the business value, opportunity, and ROI of new products, features, and enhancements

3. Work with a variety of teams including UX and IT to evaluate options for creating innovative customer experiences while meeting financial goals of the business

4. Acts as a liaison for business owners to define features & requirements, prioritization, and release plans for projects

5. Identify market problems and opportunities for future products

6. Adapt to a rapidly changing environment through process improvements

7. Abides by all policies and procedures of Oriental Trading Company

8. Maintains regular and predictable attendance

9. Must be able to attend face to face meetings on short or little advance notice

10. Work in the E-Commerce Department office environment requires in-person collaboration among colleagues and contractors

Marginal Functions

1. Performs other duties and projects as assigned

Here’s what you need to join the fun:

Knowledge, Skills, and Abilities

• Strong sense of retail psychology, E-Commerce, and user experience

• Effective oral and written communications skills

• Demonstrated leadership in a team environment

• Excellent communication, leadership, problem-solving, and analytical skills

• Ability to elicit cooperation from senior management and other departments

• High degree of professionalism and integrity

• Proficient with personal computer hardware and software

• Proficient with project management tools and services

• Forward thinker, creative problem solver, and self-starter

• Excellent organization and written and verbal communication skills

• Familiarity with E-commerce systems and infrastructure

Education

• Bachelor’s degree or equivalent education and work experience

Experience

• 4+ years experience of e-commerce product management or equivalent experience

• Experience creating and driving product vision and strategy

Other Qualifications

• Able to perform job duties in a safe manner

Join us at Oriental Trading, a Berkshire Hathaway Company, where fun means business!

Oriental Trading Company (www.orientaltrading.com), is the nation’s largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home décor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits. With a corporate vision to “Make Life More Fun,” Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands; Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes and halloweenexpress.com.

EOE