Senior Technical Business Analyst

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

This is a hybrid position requiring 3 days onsite and must be located within 100 miles of Rochester campus.

Why this role matters:

Mayo Clinic is advancing Bold. Forward. to create connected, technology-enabled environments that support exceptional patient care, staff experience and operational excellence. The Senior Technical Business Analyst will help turn strategic intent into practical execution by clarifying requirements, mapping system dependencies and aligning stakeholders around integrated solutions.

The Senior Technical Business Analyst leads discovery, analysis and documentation for complex digital, operational and technology initiatives. This position bridges clinical, operational, business, vendor and technical teams to define workflows, use cases, functional requirements, data flows and integration specifications.

The successful candidate will bring systems thinking, strong facilitation skills and the judgment to navigate ambiguity. The role requires clear communication, disciplined analysis and the ability to influence across teams without formal authority.

Key Responsibilities:

• Lead requirements gathering, analysis and documentation for complex digital, operational and technology initiatives.
• Define business processes, workflows, use cases, user stories, functional requirements and technical specifications.
• Analyze and map enterprise data flows, system interfaces and integration requirements across multiple platforms.
• Facilitate workshops, requirements sessions and cross-functional working groups with clinical, operational, IT and vendor partners.
• Assess options, dependencies, risks and impacts so leaders can make informed, timely decisions.
• Collaborate with project managers, architects, engineers and product teams to support execution, validation and adoption.
• Contribute to vendor evaluations, proof-of-concept activities and third-party onboarding processes as needed.

• Identify opportunities to simplify workflows, reduce complexity and improve digital experiences for patients and staff.

Qualifications

Required qualifications: - Bachelor's degree in business, information systems, health care administration, engineering or a related field. - Five years of experience as a business analyst, technical business analyst, systems analyst or related role. - Experience in health care, clinical operations or digital health. - Demonstrated experience gathering and documenting business, operational and technical requirements. - Experience working with system integrations, data flows or enterprise technology platforms. - Strong facilitation, written communication, verbal communication and active listening skills. - Ability to manage multiple initiatives, solve problems and maintain attention to detail in a complex environment.

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.