Visual Communications Designer

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-union 

New or Replacement Position: New

Site: Princess Margaret Cancer Centre

Department: Patient Experience

Reports to: Manager, Patient Education and Engagement

Work Model: Hybrid 

Hours: 15 hours per week

Salary: $30.04 - $45.6 per hour

Status: Temporary Part-Time (until January 31, 2027)

Closing date: August 19, 2026

Position Summary

The Visual Communications Designer helps patients and families engage in their healthcare by creating clear visual health communications with the Patient Education and Engagement Team. This role provides medical illustration, graphic design and visual communications support, and facilitates the development of visual health communications tools based on user design principles.

This part-time role will support an upcoming project to co-design and publish resources for respiratory rehab. The Visual Communications Designer will work closely with Patient Education and the clinical rehab team, including healthcare professionals, Patient Partners, educators and others.    

Duties

• Plan and manage health communication design projects and initiatives
• Integrate principles of health literacy, user design principles and equity, diversity and inclusion into visual projects
• Completes design and layout of resources including brochures and web resources, manuals and other tools as needed
• Design and illustration of physiology, healthcare equipment, icons, other graphics
• Source images and identifying suitable images within the collection to meet resource needs
• Maintains UHN and Patient Engagement branding by ensuring that all designs and concepts comply with branding guidelines and provide consistency
• Maintains quality and tracks time, staying within the project budget
• Administers cost recovery processes, including quotes and invoicing for work completed
• Uses required software for graphic design and formatting
• Maintains archives and filing as per department standards, using electronic filing systems

Qualifications

• Graduate of relevant health or biomedical communications, computer graphics or graphic arts program at a recognized college or university 
• Three years of relevant experience as a health illustrator or graphic artist, an asset
• Paper and digital formats design, and interactive design
• A portfolio is required to demonstrate relevant design experience
• Demonstrated practical knowledge of illustration and computer graphics methods
• In depth knowledge of Photoshop, Illustrator, InDesign, Acrobat, Canva, PowerPoint, or other currently used computer programs
• Current knowledge of technical advances in accessibility, graphic techniques and software, etc., required
• Excellent organizational skills
• Effective negotiation skills
• Excellent written/verbal communication skills
• Knowledge of plain language editing skills an asset
• Knowledge of consumer health information, bias-free communications, user experience design and health promotion principles an asset
• Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of service to clients

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

• Department: Other (Not Listed)
• Compensation: CAD 30.04 - CAD 45.06 - hourly