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Workiy

Business Analyst

Workiy

Information Technology & Services · 11-50 employees

19 h ago
Remote business-analyst Senior (5-10 yrs) Contractor
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About the role

The Senior Technical Business Analyst will support complex technology modernization and service-delivery initiatives within a public-sector environment. They will collaborate with stakeholders and technical teams to define requirements, improve business processes, and deliver integrated technology solutions.

What they look for

Business Analysis Technical Requirements Process Improvement System Integration Stakeholder Engagement Process Re-engineering Technical Design Specifications Documentation Cross-functional Collaboration Problem Solving Root Cause Analysis IT Infrastructure Correctional Facility Systems Digital Service Delivery

Requirements

Candidates must have over 5 years of experience in requirements gathering and technical analysis, along with experience in process improvement and system design. A minimum of 1 year of experience working with correctional facility systems or business processes is required.

Full description

This is a remote position.

We are seeking an experienced Senior Technical Business Analyst to support complex technology modernization and service-delivery initiatives within a public-sector environment. The successful candidate will work closely with business stakeholders, technical teams, vendors, and project leadership to analyze business needs, define requirements, improve business processes, and support the delivery of complex technology solutions. The role will contribute to initiatives involving secure technology infrastructure within correctional facilities and video visitation services, including system integration, process modernization, and enhancements to digital service delivery.

Requirements

  • 5+ years of experience gathering and analyzing requirements from diverse stakeholder groups.
  • 5+ years of experience translating business requirements into detailed technical requirements.
  • 4+ years of experience facilitating and managing business process development, process improvement, or process re-engineering.
  • 3+ years of experience developing integrated system and technical design specifications.
  • 1+ year of experience working with correctional facility systems or correctional business processes.
  • Strong experience with business and technical analysis within complex IT environments.
  • Strong stakeholder engagement, facilitation, communication, and documentation skills.
  • Experience working with cross-functional business and technical teams.
  • Ability to analyze complex problems, identify root causes, and recommend appropriate solutions.

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