Product Manager - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This role is responsible for the strategy, modernization, delivery, and lifecycle management of enterprise middleware and application runtime products. It defines product vision and investment priorities, advances secure and resilient self-service platform capabilities, and partners across business, architecture, engineering, and operations to deliver measurable outcomes within established timelines.

This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client needs, establishing client expectations, including features, security, availability, resiliency, timelines and costs. 

Responsibilities:

• Define the product vision, multiyear roadmap, service portfolio, technology investment priorities, and measurable outcomes for enterprise middleware and application runtime platforms

• Modernize existing products by simplifying service variants, standardizing supported patterns, containerizing where appropriate, reducing technical debt, and establishing clear upgrade and retirement paths

• Drive Middleware as a Service and Runtime as a Service capabilities that can be provisioned and managed through APIs, approved Terraform modules, Ansible automation, CI/CD, and catalog-driven self-service workflows

• Create an AWS-like consumption experience with standardized service APIs, automated policy enforcement, declarative configuration, lifecycle automation, transparent service levels, and minimal manual platform-team involvement

• Partner with architecture and engineering to establish reusable blueprints and reference patterns for virtual machines, containers, Kubernetes/OpenShift, embedded runtimes, private cloud, and public cloud

• Own platform adoption, onboarding, documentation, developer enablement, product communications, vendor strategy, licensing optimization, and value realization

• Define the enterprise application runtime strategy for agentic applications, ensuring that new agent capabilities are provided as governed, reusable platform services rather than isolated application implementations 

• Agentic application platform strategy: As applications evolve from deterministic services into AI agents that reason, invoke tools, retain context, coordinate work, and initiate actions, the middleware layer must evolve from application hosting into a governed agent execution and integration platform

• Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain

• Communicates the program vision and roadmap to stakeholders, product owners and the teams

• Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses

• Provides input into defining business capabilities and aligning them to products or creating new products to support them

• Ensures product availability by partnering closely with demand and capacity teammates

• Develops business cases for new products and additional features for existing products

• Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends

• Own the strategy, roadmap, modernization, delivery model, adoption, and lifecycle of enterprise middleware and application runtime platforms. Transform existing products into secure, automated, API-consumable platform services delivered through Terraform, Ansible, and self-service patterns comparable to public cloud experiences

• Define the runtime and middleware strategy required as applications evolve into agentic systems

Required Qualifications: 

• 10+ years of experience in middleware, application runtimes, platform engineering, infrastructure products, cloud services, or technology product management

• Demonstrated ownership of a platform strategy, roadmap, modernization program, backlog, lifecycle, adoption model, and measurable product outcomes in a large enterprise

• Hands-on understanding of Infrastructure as Code and automation patterns using Terraform, Ansible, APIs, CI/CD, containers, Kubernetes, and cloud platform services

• Experience converting infrastructure products into standardized, reusable, self-service platform capabilities with clear APIs, service contracts, controls, and operating models  

• Strong knowledge of application runtimes, gateways, web servers, developer platforms, security, resiliency, observability, technology currency, and regulated-environment controls

Technology and product scope:

• Application runtimes 

• Tomcat, JBoss EAP, WebLogic, WebSphere, Apache HTTP Server, and embedded runtime patterns 

• Terraform, Ansible, APIs, CI/CD, service catalogs, containers, Kubernetes/OpenShift, policy as code, lifecycle automation 

• Security, IAM, encryption, resiliency, observability, recovery, capacity, performance, technology currency, audit and regulatory controls 

Desired Qualifications: 

• Working knowledge of agentic application architectures, AI gateways, agent orchestration, tool integration, memory and context patterns, agent identity, evaluation, and governance

• Strong executive communication, product judgment, stakeholder influence, vendor management, commercial planning, and cross-functional leadership skills

Skills:

• Financial Management

• Influence

• Solution Delivery Process

• Stakeholder Management

• Technical Strategy Development

• Agile Practices

• Analytical Thinking

• Collaboration

• Result Orientation

• Risk Management

• Jboss

• Apache Hive

• Terraform

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)

Pay and benefits information

Pay range

$135,000.00 - $217,100.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.