Toyota Tsusho America

Senior Business Analyst

Toyota Tsusho America Georgetown, Kentucky, United States

International Trade and Development · 10,001+ employees

Yesterday
business-analyst Mid (2-5 yrs) Full-time United States
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About the role

The role involves leading end-to-end business analysis for initiatives and partnering with IT and PMO to define requirements and improve processes. You will also build dashboards, manage backlogs, and support project governance to drive operational decisions.

What they look for

Business analysis Stakeholder engagement Requirements gathering Process improvement Lean/Six Sigma Project governance KPI reporting Power BI Tableau SQL Agile methodology Change management ERP systems CRM systems Data quality Business case development

Requirements

Candidates must have a bachelor's degree in a relevant field and 3-5 years of experience in business analysis or operations. Proficiency in ERP/CRM platforms and the ability to translate business needs into measurable outcomes are required.

Benefits

Competitive salary Bonus opportunities Paid time off Medical insurance Dental insurance Vision insurance Flexible spending account Health savings account Paid company holidays 401(k) with company contribution Educational tuition reimbursement

Full description

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

What's In It For You?

  • Competitive Salary with Bonus Opportunities
  • Paid Time Off
  • Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
  • Flexible Spending and Health Savings Accounts
  • 14 Paid Company Holidays
  • 401(k) with Company Contribution
  • Educational Tuition Reimbursement

Summary

Leads end-to-end business analysis for small to medium initiatives and contributes to complex, cross-functional programs. The role partners with the PMO, IT, and business stakeholders to define requirements, improve processes, and deliver actionable insights that inform prioritization, planning, and operational decisions across divisions.What You'll Do

  • Stakeholder Engagement and Requirements: Facilitate workshops, interviews, and discovery to elicit business, functional, and non-functional requirements. Produce high-quality BRDs/FRDs, user stories, process diagrams, and acceptance criteria.
  • Process Improvement and Governance: Analyze current-state processes, identify bottlenecks, and recommend Lean/Six Sigma-aligned improvements. Support project governance, including approvals, tollgates, and standardized reporting with KPIs.
  • Analytics and Decision Support: Build dashboards and models (Power BI/Tableau + SQL) to monitor performance, risks, and opportunities. Develop executive summaries and business cases with cost/benefit and scenario analysis.
  • Delivery and Change: Partner with IT/PMO to plan releases; manage backlogs and priorities in Agile or hybrid environments. Lead UAT planning/execution and support change management, training, and communications. Contribute to ERP/CRM enhancements, integrations, and reporting requirements.
  • Data and Systems: Collaborate on data quality, master data, and metadata standards to strengthen reporting reliability. Contribute to ERP/CRM enhancements, integrations, and reporting requirements.
  • Other duties may be assigned

What You'll Need

  • Bachelor’s degree in Business, Finance, Supply Chain, Information Systems, Analytics, or related field
  • 3-5 years of experience in business analysis, operations, consulting, or product/solution delivery. Demonstrated ability to translate business needs into clear requirements and measurable outcomes.
  • Exposure to manufacturing, logistics, trading, finance, or energy sectors. Experience with ERP/CRM platforms (e.g., SAP S/4HANA, Oracle, Microsoft Dynamics, Salesforce).
  • Preferred Certifications: CBAP/CCBA, PMI-PBA, Lean Six Sigma Green Belt, or Agile (Scrum/SAFe).

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.

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