Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

2 d ago
support-engineer Senior (5-10 yrs) Full-time India
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About the role

The Application Support Engineer acts as a software detective to identify and resolve issues within critical business systems. They are responsible for team leadership, stakeholder coordination, and driving continuous improvement initiatives to ensure system stability.

What they look for

SAP FSCM Treasury and Risk Management TRM Software troubleshooting Incident management System monitoring Analytical skills Problem-solving Cross-functional collaboration Technical documentation Communication skills Team leadership Mentoring Process optimization System reliability

Requirements

Candidates must have at least 5 years of experience specifically in SAP FSCM Treasury and Risk Management (TRM). A minimum of 15 years of full-time education is required for this role.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP FSCM Treasury and Risk Management (TRM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance in a dynamic environment.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to ensure alignment of support activities with business objectives. - Mentor junior team members to enhance their technical and problem-solving skills. - Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FSCM Treasury and Risk Management (TRM). - Strong analytical and problem-solving abilities related to SAP FSCM Treasury and Risk Management (TRM) modules. - Experience in troubleshooting and resolving complex issues within SAP FSCM Treasury and Risk Management (TRM) environments. - Ability to work with cross-functional teams to understand system dependencies and impacts. - Familiarity with system monitoring tools and incident management processes. - Excellent communication skills to effectively document and convey technical information.

Additional Information: - The candidate should have minimum 5 years of experience in SAP FSCM Treasury and Risk Management (TRM). - This position is based at our BDC7A - SEZ location. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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