Network Observability Solution Engineer (Komodo Eye SME) (Formerly Known As Grid Observer)

Network Observability Solution Engineer (Komodo Eye SME) About the OpportunityWe are seeking a highly experienced Network Observability Solution Engineer (Komodo Eye SME) to help lead a large-scale Network Operations Center (NOC) modernization initiative. This role will serve as the subject matter expert for the enterprise observability platform, driving strategic monitoring, event correlation, automation, and operational visibility across a complex, mission-critical infrastructure environment.This position is ideal for candidates who have deep expertise in enterprise monitoring, network operations, observability platforms, and large-scale NOC transformation efforts. You will play a key role in helping the organization evolve from a reactive support model to a proactive, data-driven operational framework.Location

• 100% Remote
• Must work East Coast business hours (typically 8:00 AM to 5:00 PM ET)
• Occasional travel may be required for workshops, planning sessions, deployments, architecture reviews, leadership meetings, and operational transitions

Contract Duration

• 12+ Month Contract

Key Responsibilities

• Lead the strategic implementation, optimization, and operational management of the Komodo Eye (Grid Observer) platform.
• Design and maintain enterprise-wide monitoring and observability solutions supporting thousands of infrastructure assets.
• Develop dashboards, health reports, executive summaries, and operational analytics.
• Generate daily, weekly, and executive-level reports on network health, performance trends, and operational anomalies.
• Build and enhance monitoring, alerting, event correlation, and automation capabilities.
• Integrate observability platforms with enterprise monitoring, analytics, and service management tools.
• Support NOC modernization initiatives and help drive AIOps adoption.
• Collaborate with network engineering, infrastructure, operations, and leadership teams to improve visibility and service reliability.
• Analyze network performance trends and identify opportunities for optimization.
• Create operational standards, monitoring best practices, and observability roadmaps.
• Participate in architecture reviews, operational transitions, and strategic planning activities.

Required Qualifications

• Extensive experience in enterprise monitoring, observability, network operations, or infrastructure engineering.
• Hands-on experience with Komodo Eye (formerly Grid Observer) or similar enterprise observability platforms.
• Strong understanding of large-scale network environments and operational monitoring.
• Experience generating executive-level reporting and operational health metrics.
• Deep knowledge of: • Network monitoring
• Event correlation
• Incident management
• Network performance analysis
• Operational analytics
• Automation and observability best practices

• Strong networking experience including: • QoS (Quality of Service)
• Routing and Switching
• Network Telemetry
• Multi-service Networks
• gRPC-based Infrastructure
• Legacy Serial Network Equipment

• Experience working within large enterprise or mission-critical environments.

Required Monitoring & Observability ToolsCandidates should have hands-on experience with one or more of the following enterprise monitoring and observability platforms:

• SolarWinds – Network performance monitoring and infrastructure visibility
• Splunk – Log management, analytics, event monitoring, and observability
• Dynatrace – Full-stack observability, application performance monitoring, and AIOps
• Datadog – Cloud, infrastructure, application, and log monitoring

Preferred QualificationsExperience with one or more of the following:

• Grafana
• Elastic
• Prometheus
• OpenTelemetry
• ServiceNow Event Management
• BigPanda
• Cribl

Additional experience with:

• AIOps initiatives
• Enterprise event correlation
• Automation and orchestration
• NOC transformation programs
• Utility, energy, telecommunications, or other highly regulated industries

Ideal CandidateThe ideal candidate is an expert-level observability professional who combines:

• Strong network engineering expertise
• Advanced monitoring and observability knowledge
• NOC operational experience
• Automation and analytics capabilities
• Executive communication and reporting skills
• Experience integrating multiple monitoring platforms into a centralized observability ecosystem

You should be comfortable operating at both the technical and strategic levels while helping shape the future of enterprise operations.Why Apply?

• Opportunity to help build and modernize a next-generation NOC
• Work with cutting-edge observability, automation, and AIOps technologies
• Collaborate with engineering and operations leaders
• Make a direct impact on enterprise monitoring strategy and operational excellence
• Long-term contract supporting a highly visible transformation initiative

If you are passionate about network observability, enterprise monitoring, and driving proactive operational excellence, we encourage you to apply.

Job Type & LocationThis is a Contract position based out of Henrico, VA.

Pay and BenefitsThe pay range for this position is $75.00 - $90.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace TypeThis is a fully remote position.

Application DeadlineThis position is anticipated to close on Sep 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.