About the role

The Solutions Engineer acts as a trusted advisor to identify customer needs, design optimal technical solutions, and conduct high-impact product demonstrations. They collaborate with sales, product management, and professional services to manage proofs of concept and support the entire sales cycle.

What they look for

Technical presales Public speaking Solution architecture Cloud infrastructure Security fundamentals Workflow development Scripting Data integration Proof of concept management Technical presentations Customer discovery RFP response Network security API SQL Linux

Requirements

Candidates must have a four-year degree in a technical field and at least 3 years of experience in technical presales, consultancy, or support. Strong knowledge of IT infrastructure, security fundamentals, and excellent presentation skills are required.

Benefits

Competitive salary Professional development opportunities Flexibility

Full description

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

Fortra’s Solutions Engineer's, also known as Presales Consultant/Engineer or Sales Engineer, are known as the trusted advisor's that expertly identify optimal solutions for our customer’s needs. It is an exciting opportunity for experienced professionals possessing strong technical skills, openness and team collaboration, and excellent presentation skills that help drive sales activities and business development.

You will work with leading companies for our global company, providing guidance during the sales process by identifying customers technical and business requirements and demonstrating product capabilities. You willl also be responsible for designing a solution proposal that is the best for the customer. Solutions Engineering is a fantastic role to interact and learn from multiple teams including sales, business partners, professional services, marketing, technical support and product development. Some of these activities may require traveling occasionally to meet customers and business partners on their premises, as well as participating in tradeshows or events.

WHAT YOU'LL DO

Be a team with sales representatives and work together on any activities with prospective customers and business partners.
Conduct “pain discovery” processes to understand the customer needs and articulate a solution that best addresses that need. Ability to understand the customer’s current environment and business problems.
Deliver technical presentations and respond to technical questions during sales calls.
Develop, present and deliver high-impact solution demonstrations.
Design secure, scalable solutions across on-premises, cloud, and hybrid environments
Be the owner for our customer’s evaluation process of the offered products and solutions.
Plan and manage proofs of concept, including scope, success criteria, timelines, customer responsibilities, and technical validation.
Detect technical and functional objections from the prospective customer during the sales process, be creative finding solutions, and work together with the appropriate team for remediation.
Build and defend proposals to customers, articulating the benefits of our company as the best solution that addresses that need to all levels, including “C” level executives.
Support responses to RFPs, RFIs, security questionnaires, and technical tender requirements.
Work together on partners activities like discovery calls, demos, proposals, events and others.
Participate in partner enablement activities like tech training and functional enablement.
Collaborate with product management, engineering, support, and professional services to resolve technical issues and represent regional customer needs.
Represent the Company at Trade Shows, User Group events, Conferences, and Virtual webinar events.
Serve as the market expert on products, from how customers use them, to how the competition positions against them, to how the field sells and services them.

QUALIFICATIONS

Four-year Degree in a technical field, ideally Computer Science or IT is preferred, or adequate career experience.
3+ years of experience in IT on at least one of the following areas: technical presales, technical consultancy, development or technical support activities.
Excellent oral presentation skills, public relations skills, and the ability to educate and train in a technical environment.
General knowledge of several technologies such as: SFTP, FTPS, HTTPS, SQL, SMB; NAS, DNS, proxies, load balancers, LDAP, SAML, API, web services, JSON, XML, Windows, Linux, cloud providers, hybrid infrastructure and containerized deployments.
Previous experience in workflow development or scripting, in any language.
Security fundamentals: Encryption, PKI, authentication, authorization, certificates, key management, network security, Anti-malware, Data Loss Prevention, compliance and secure deployment practices
Working effectively with partners and distributors across the Middle East
Ability to work independently in a regional role while collaborating effectively with international and remote teams.
Willingness to travel occasionally. In a normal year, you might expect to travel 1-3 times per quarter.
Previous experience in MFT, data integration or job scheduling solutions is a plus.

At Fortra, we’re breaking the attack chain. Ready to join us? Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.