KFC - Sr. QA Engineer I

We’re creating competitive advantages and driving unit economics for 50,000 restaurants around the world, making it easier for customers to order the chicken, pizza, tacos and burgers they crave in more than 150 countries and territories. Yum! Brands’ global technology strategy, in partnership with the KFC,Taco Bell and The Habitat Burger divisions, is focused on providing a best-in-class digital journey across mobile, online, delivery and restaurant operations. 

The company started the journey when YUM! DIGITAL & TECHNOLOGY was incorporated in January 2021. We operate as a growing software start-up within Yum! putting engineering first. We’re as passionate about the quality of our code as the impact of our work and focus on three main products: digital commerce platform-as-a-service, in-restaurant point-of-sale and a proprietary menu management system that defines what we sell and at what price. These tools are designed to drive sales, improve unit profitability, and provide lasting competitive advantages for our brands.

We love open source, volunteering in our communities and collaborating heavily with all other technologists within other Yum! divisions and countries. Join our team, and you’ll never feel like you work in a silo, but instead, what you do will impact the world’s largest restaurant company!.

We’re building the largest restaurant digital commerce engine in the world. At a time when omnichannel sales are ramping up in every market, we’re meeting the need by accelerating product delivery and ensuring flexibility across menu, tax and POS systems through Android-based technology.

The Senior Quality Engineer will design and drive testing activities following the test strategy of the platform to ensure the reliability, performance, and functional integrity of the Byte by Yum! Commerce Platform, supporting KFC and Taco Bell digital ordering journeys (web and native). The role contributes to test coverage for shared, platform-agnostic business logic as well as brand-specific web/native applications, balancing reusable core test frameworks with market/brand-specific validation needs.

Responsibilities

• Define and drive the overall testing strategy, quality standards, and best practices spanning functional, integration, end-to-end, and performance testing across engineering teams, ensuring coverage accounts for both shared platform-level business logic and brand-specific customizations.

• Build and maintain scalable, maintainable automation frameworks across web and mobile applications.

• Perform hands-on manual and exploratory testing for new features, edge cases, and pre-release sign-off, particularly in scenarios where automation isn't practical or mature yet.

• Collaborate with engineering, product, and DevOps teams to embed quality into the CI/CD pipeline and development lifecycle.

• Oversee test planning, execution, and reporting including quality metrics such as defect escape rate and test coverage to ensure high levels of release confidence and platform reliability.

• Continuously evaluate and improve testing tools, frameworks, and processes to support platform growth and scalability.

• Lead defect management processes, ensuring issues are properly prioritized, tracked, and resolved.

Qualifications

• Bachelor's degree in computer science, or related technical field.

• 6+ years of experience in software quality assurance, with at least 1 years in a senior test role supporting large-scale e-commerce or high-volume consumer platforms

• Proven experience leading testing strategies and quality initiatives in complex software platforms.

• Strong hands-on experience with at least one of test automation frameworks (e.g., Maestro ,Playwright, Cypress, Selenium, Appium). Experienced working with Maestro is a plus

• Ability to collaborate effectively across engineering, product, and DevOps teams.

• Strong communication, and problem-solving skills in fast-paced, agile environments and a passion for delivering high-quality software

• Ability to collaborate effectively across distributed global teams.

• Strong spoken and written English for international collaboration.

• Adaptable and comfortable with change : able to adjust testing priorities, tools, and approach quickly as product direction, requirements, or tech stack evolve.

What We Offer:

• 100% salary during the probation period
• 18 days of annual leave per year
• Five “Recharge Days” – extra days in addition to company holidays
• One day of paid leave for your birthday
• 2 days WFH/ week
• Half-day Fridays
• Full salary insurance
• 13th-month bonus
• Advanced health insurance (Generali)
• Regular team and engagement activities
• LinkedIn learning and training courses, based on company policy
• MacBook and monitors.

Working location: Waseco building, 10 Pho Quang, Tan Son Hoa ward, Ho Chi Minh city, Vietnam.