DELIVERY MANAGER, DELIVERY MANAGEMENT SECTION
Metrobank · Taguig, National Capital District, Philippines
Banking · 10,001+ employees
About the role
The Delivery Manager oversees project activities using Agile or waterfall methodologies to ensure timely end-to-end delivery within the ITG scope. They are responsible for managing project plans, budgets, risks, and facilitating Scrum processes to ensure team effectiveness and quality.
What they look for
Requirements
Candidates must hold a bachelor's degree in Business, IT, Engineering, or a related field. A minimum of 5 years of experience in project management, service delivery, or operations is required, along with strong leadership and communication skills.
Full description
This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.
Position Title: Delivery Manager
Job Summary:
The Delivery Manager acts as the project manager for project activities within ITG scope using Agile or waterfall methodology to manage the projects and ensure timely end-to-end project delivery. Directs development of the continuous delivery pipeline to improve delivery speed, quality and effort.
Specific Duties & Responsibilities:
- Performs project management responsibilities in either waterfall and agile methodology
- Prepares/creates and maintains Project Plan, Work Plan and securing the necessary approval as applicable.
- Prepares/creates Project Status Report and reporting the same in terms of delivery of schedule, quality and scope.
- Tracks Project budget and costs as applicable.
- Ensures documentation of all risks and issues associated with the Project, working with the Project Team to facilitate resolution and timely escalation as deemed necessary.
- Participates and facilitates in relevant meetings, as required.
- Ensures compliance with internal and external policies, security and legal regulatory requirements as applicable. Supports audit exercises when needed.
- Facilitates post-implementation or similar activity and prepares Close-Out Report as applicable
- Ensures of completion of required documents at the end of the project
- Manages the Scrum process with the coordination of Scrum Team in Agile methodology.
- Ensures that the Scrum Team adheres to Scrum theory, practices and rules.
- Acts as a servant-leader for the Scrum Team, as applicable.
- Facilitates Scrum events (e.g. Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) as needed and ensures that they are conducted as scheduled, as applicable.
- Ensures effective Product Backlog management, as applicable.
- Removes impediments to Scrum team’s progress, as applicable.
- Ensures that Scrum Team does not over-commit to what they can achieve during a Sprint, as applicable.
- Acts as coach/mentor to Scrum Team members, as applicable.
- Work with other Scrum Masters to increase effectiveness of Scrum application in the organization, as applicable.
- Performs other related functions that may be assigned from time to time.
Qualifications:
- Bachelor's degree in Business, Information Technology, Engineering, or a related field.
- At least 5 years of experience in project management, service delivery, operations, or related roles.
- Strong leadership and team management skills.
- Excellent communication and stakeholder management abilities.
- Experience in managing projects, timelines, budgets, and resources.
- Ability to coordinate multiple tasks and ensure timely delivery of services or projects.
- Strong problem-solving and decision-making skills.
- Proficient in Microsoft Office applications and project management tools.
- Knowledge of process improvement and service quality standards is an advantage.
- Ability to work effectively in a fast-paced and results-driven environment.
Other Details:
Rank: Junior Officer
Unit: Enterprise Services Sector / Information Technology Group / Delivery Management Department Location: Metrobank Center, Taguig
