Cargo Business Analyst

Position Title: Cargo Business Analyst

Location: Winnipeg, MB

Status: Full Time

Start Date: Immediately

Who We Are!

Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.

At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Want to learn more? Visit www.calmair.com.

About the Opportunity

Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.

The sky is the limit!

What You'll Get to Do Reporting to the Director of Cargo, the Cargo Business Analyst provides administrative and customer service support to the Cargo Department and Cargo Managers.

• Responsible for processing claims

• Responsible for the Amelia Cargo customer portal

• Ensure all rates are adjusted in the Amelia Cargo system as per contractual deadlines

• Assist in cargo reporting using Power BI, WOR reports and Amelia on Hand

• Monitor SLA credits and ensure no duplication of claims/SLA payouts

• Provide customers with information on rates, routing, aircraft limits and acceptance requirements including quotes

• Manage all cargo contracts with respect to increases, price changes and adjustments

• Ensure Fuel calculations are updated as per Director/VP of cargo

• Assist with contract negotiations

• Create/edit reports as requested using available data in Amelia, VMO and Power BI

• Provide support to Director of Cargo, VP of Cargo, and Cargo Operations Manager

• Complete morning audit/AD’s and forward to the Cargo Manager

• Complete month/year end reports as well as manager the backend of Amelia Cargo System

• Respect and maintain the confidentiality of company, customer, and personnel information

• Manage the Canada Post security screening process for all cargo employees including security checks and monitoring ongoing compliance

• Assist the Cargo department with the Amelia cargo system

• Other duties as assigned

Skills & Experience We Value

• High school diploma or general education degree (GED)

• Post-secondary education in related field considered an asset

• Ability to read and write, basic math skills

• Ability to effectively communicate orally and written

• Proficiency with computers (MS Office)

• Financial Knowledge and excellent use of Microsoft Excel and Power BI

• Excellent listening skills with ability to follow direction

• Ability to multi-task

• Ability to work efficiently and accurately under pressure

• Excellent organizational skills

• Valid driver’s license

• Previous experience & knowledge in warehousing, receiving and inventory control considered an asset

• Must be able obtain and maintain an enhanced security clearance

• Must have own transportation to and from work

• Inuktitut and/or Inuinnaqtun language considered an asset

• Preference given to Inuit Land Claims Beneficiaries

The Benefits of Joining Our Team Along with being one of Manitoba’s Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include:

• Registered Pension Plan starting at 5% matched after one year of employment

• Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait period

• Entitled to three weeks vacation after one year

• Airline travel and freight privileges

• Corporate and family events

• And more!

If This Sounds Like the Job for You, Contact Us!

At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing recruitment@calmair.com.

Please submit a resume in confidence by August 30, 2026.

We thank all those who apply, but only those selected for an interview will be contacted.