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Emergency Restoration Experts, LLC.

Project Manager Repairs

Emergency Restoration Experts, LLC. Boone, North Carolina, United States

Construction · 51-200 employees

2 h ago
project-manager Mid (2-5 yrs) Full-time United States
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About the role

The Project Manager Repairs is responsible for managing restoration projects, cultivating strong customer relationships, and ensuring effective communication with homeowners and insurance adjusters. They also provide metrics on revenue, costs, and collections while directing the project team.

What they look for

Project Management Customer Service Communication Business Development Marketing Sales MS Office CRM Software Construction Industry Knowledge Restoration Industry Knowledge Conflict Resolution Financial Reporting

Requirements

Candidates must have experience in business development, marketing, or sales, along with proficiency in MS Office and CRM software. A valid unrestricted driver's license and the ability to work evenings and weekends are required.

Benefits

Bonus Commission Dental Insurance Disability Insurance Life Insurance Medical Insurance Vision Insurance 401k Paid Time Off Company Phone Fuel Card

Full description

Description

About Us

Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. We are growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, biohazard, and other conditions and we have a vision to become the “Titans” of the Restoration Industry.

Role Description:

We are looking to hire a full-time Project Manager Repairs that will pursue and cultivate strong professional relationships with customers. Project Manager Repairs are responsible for professionally and effectively addressing customer concerns and follow through to resolution.

Responsibilities:

  • Project Manager Repairs are responsible for managing projects to provide customer service for our customers and support and direct the team as needed.
  • Project Manager Repairs are responsible for effectively communicating with homeowners and insurance adjusters.
  • Project Manager Repairs acts as secondary representative to clients.
  • Project Manager Repairs provides metrics on revenue, costs, collections, and workload.

Requirements

  • Project Manager Repairs are responsible for all collections on projects.
  • Attend weekly WIP meetings.
  • Project Manager Repairs ensure subcontractor invoices are turned in upon completion of their work.
  • Excellent command of MS Office and CRM Software.
  • Knowledge of the Restoration and Construction industries is preferred.
  • Experience in business development, marketing, or sales.
  • Ability to work evenings and weekends.
  • Valid unrestricted driver’s license.
  • Benefits:
  • Bonus/Commission
  • Dental, Disability, Life, Medical and Vision Insurance
  • 401K Company Match
  • PTO – Paid Time Off
  • Company Phone
  • Fuel card for work-related travel
  • Physical Environment
  • Daily travel is required, must be able to commute daily to customer locations and on-site projects.
  • May be in non-climate-controlled environments and may be in office environments.
  • Noise level in the work environment can be moderate to loud.

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