Group Technical Delivery Manager
Gousto · London, England, United Kingdom
Food and Beverage Services · 201-500 employees
About the role
The Group Technical Delivery Manager will lead complex strategic initiatives by championing AI-native workflows and driving delivery outcomes across multiple tribes. They are responsible for managing end-to-end delivery, facilitating quarterly planning, and ensuring alignment between technical and commercial functions.
What they look for
Requirements
The ideal candidate possesses extensive experience in programme management for complex, cross-team digital initiatives and a proven track record of influencing senior stakeholders. They must be comfortable operating in ambiguous environments and have hands-on experience applying AI-assisted tools to solve operational challenges.
Full description
Company Description
Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team - and we’re a friendly bunch!
We’re proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we’re a recipe box company that’s disrupting the sector, and we’re passionate about our diverse team and our customers.
All of our people are responsible for the success of Gousto, and we’re passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.
Job Description
At Gousto, Delivery plays a leadership role at the intersection of strategy and execution, helping turn intent into outcomes.
Group Technical Delivery Managers lead the charge across our most complex strategic initiatives. They are accountable for driving delivery towards outcomes and for raising the effectiveness of the tribes they work with.
We're rebuilding Delivery as an AI-native function, and this role is expected to champion that shift across the tribes — embedding AI-native ways of working into how the tribe plans, tracks and governs delivery. You're expected to get hands-on yourself — not just setting direction from the sidelines.
Core Responsibilities
- Champion AI-native tools and workflows to optimize delivery efficiency, planning, and problem-solving across teams
- Manage the end-to-end delivery of major strategic goals spanning multiple teams and functions
- Lead key technical workstreams and integration initiatives across cross-functional domains
- Translate strategic intent into clear, outcome-driven delivery plans
- Define milestones, dependencies, risks, and decision points across the full delivery lifecycle
- Run programme governance that focuses on driving decisions rather than passive reporting
- Communicate progress, risks, and trade-offs to senior leadership early and clearly
- Coordinate delivery across both technical and non-technical functions, including Digital Product, Data, Marketing, Operations, and Commercial
- Facilitate quarterly planning processes to ensure priorities, scope, and capacity are explicit, realistic, and aligned to business strategy
- Identify underperforming delivery systems early and intervene to raise delivery standards, routines, and ways of working
Who You Are
- Expertise in programme management for complex, cross-team initiatives
- Experience delivering digital products and services across the entire lifecycle from discovery to optimisation
- Strong track record of leading and achieving results through influence, clarity, and credibility without direct line authority
- Skill in engaging and influencing senior stakeholders through data, insights, and sound judgment
- Experience working collaboratively across diverse technical and commercial functions
- Confidence identifying and resolving delivery bottlenecks, systemic blockers, and underperforming systems
- Comfortable operating at both strategic alignment levels and hands-on operational levels
- Ability to create structure and clarity in ambiguous, fast-moving environments
- Curiosity regarding AI advancements in delivery management and confidence embedding AI-native ways of working
- Hands-on experience applying modern AI-assisted tools to solve complex operational or delivery challenges
Additional Information
Interview Process
- Call with the Talent team
- 1 Hour Thrive Interview with 2x of our Delivery team
- 1 Hour Case Study Interview with 3 team members
- Take home cognitive assessment (30 - 45 minutes)
- Final stage with Director of Delivery & Technology Operations
Benefits
Benefits Click here to see our company benefits!
Inclusion Statement
Gousto is for everyone. Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equity in all we do; working hard to ensure Gousto is an environment where you can be totally yourself. Everyone is welcome and we’re looking for applications from people of all backgrounds and experiences.
Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile. And, if you’re in a job share, why not just apply as a pair.
For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it.
If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable. We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.
#LI-hybrid
- Employee Type: FTE - Full Time
- Division: Delivery