Network Operations Center (NOC) Engineer
Inabia Software & Consulting Inc. Omaha, Nebraska, United States
Individual and Family Services · 51-200 employees
About the role
The NOC Engineer will monitor and maintain mission-critical enterprise and OT network infrastructure, including fault detection and incident resolution. They will also coordinate with telecom vendors and support specialized communication systems like microwave radio and backhaul.
What they look for
Requirements
Candidates must have at least 3 years of experience in network operations or telecom environments with strong knowledge of routing, switching, and Linux. Professional certifications such as CCNA, CCNP, or CompTIA Network+ are highly preferred.
Full description
We are seeking a skilled NOC Engineer to monitor, support, and maintain mission-critical network and telecommunications infrastructure. The role involves network monitoring, incident management, troubleshooting connectivity issues, and ensuring high system availability. Experience with telecom networks, operational technology (OT), and railway communications environments is highly desirable. Required Experience & Skills
- 3+ years of experience in NOC, Network Operations, Telecom, ISP, or Network Support
environments
- Strong knowledge of:
o TCP/IP o Routing & Switching o VLANs o DNS/DHCP o VPNs o Network Monitoring Tools
- Hands-on troubleshooting of routers, switches, firewalls, and WAN connectivity
- Experience supporting Telecom Carrier, ISP, or Enterprise Networks
- Linux administration and troubleshooting experience
- Understanding of Incident Management, Problem Management, and Root Cause
Analysis
- Strong communication and documentation skills
Key Responsibilities
- Monitor and support enterprise and OT network infrastructure
- Perform network fault detection, troubleshooting, and incident resolution
- Support microwave radio communication and backhaul systems
- Coordinate with telecom vendors, ISPs, and third-party providers
- Manage incidents, escalations, and SLA-driven service restoration
- Support Linux-based systems and applications
- Execute maintenance activities, upgrades, and configuration changes
- Create incident reports and RCA documentation
- Participate in shift-based and on-call operations
Preferred Qualifications
- Experience in railway, transportation, or critical infrastructure environments
- Knowledge of:
o Positive Train Control (PTC) o Centralized Traffic Control (CTC) o Rail Communication Networks o SCADA and OT environments
- Experience with SolarWinds, PRTG, Nagios, Zabbix, or similar tools
- Certifications:
o CCNA / CCNP o CompTIA Network+ o RHCSA / LPIC / Linux
