Senior Systems Analyst - SQL (Health Finance)

IT Services and IT Consulting · 1,001-5,000 employees

9 h ago

Mid (2-5 yrs) Contractor Singapore

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About the role

Provide 24/7 application support and maintenance for healthcare information systems while managing the full SDLC process. Coordinate with business users and vendors to implement system enhancements, conduct testing, and provide end-user training.

What they look for

SQL SQL Reporting Services Application Support Systems Maintenance Healthcare IT Incident Management Change Management Problem Management .NET Java Web Services Vendor Management User Requirement Analysis System Integration Testing Stakeholder Management Documentation

Requirements

Requires a degree in IT or a related field with 3 to 5 years of experience in application support or healthcare systems. Candidates must possess strong SQL skills, troubleshooting abilities, and experience in vendor and stakeholder management.

Full description

Position Overview

Application system support for CGH Patient Information Management System (PIMS), SingHealth Bed Management System (BMS) and Mass Casualty Information System (MCIS). This role requires 24/7 primary application maintenance standby support.

This is a 2 years direct contract role.

Role & Responsibilities

Provide on-going application support and be involved in various stages of the SDLC.

Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.

Evaluate potential solutions and make recommendations to resolve business problems.

Involvement in the system integration testing phase prior to implementation.

Plan and coordinate end-user training for any system implementations or enhancements.

Liaise closely with business users and build good rapport.

Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

Support the team in defining project requirements, tracking and documentation.

Provide 24/7 primary application maintenance standby support.

Provide guidance and coaching to junior team members.

Requirements

Candidate must possess at least a Diploma, Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or related discipline.

Minimum 3 to 5 years of experience in application support, systems maintenance, or healthcare IT systems.

Strong application troubleshooting and problem-solving skills.

Understanding of incident, change, and problem management processes.

Database knowledge and application development skills like SQL and SQL Reporting.

Experience in developing report using SQL Server Reporting Services.

Prior hands-on experience with technologies such as .NET, Java or Web Services

Relevant experience in project, user & vendor management preferred

Able to work independently.

Experience with production support and vendor management.

Strong communication and stakeholder management skills.

Ability to work independently, multi-tasking, flexible and adaptable to changes.

Strong analytical and documentation skills.

Good team player, resourceful, flexible and excellent working attitude.

Experience supporting patient administration, bed management, or healthcare operational systems.

Knowledge of healthcare workflows and data governance practices.

Knowledge of business and IT in healthcare industry is an added advantage.

Excellent presentation, communication and interpersonal skills.

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