Data Analyst - Commercial

Key Accountabilities:

• Collect, interpret, and analyze complex datasets to uncover trends, risks, and opportunities that inform strategic decisions
• Support the development of dashboards, reports and visualizations using tools like PowerPoint and Tableau
• Ensure the accuracy, integrity and consistency of the data used for analysis
• Other job duties as assigned based on focus of the role

Key Shared Accountabilities:

• Ensure access to clean, reliable data for analysis, provide feedback on data quality and improvement/solution recommendations as needed.
• Understand business needs and tailor analysis to support decisions.
• Align on priorities, methodologies, and deliverables with broader analytics team.

Key interfaces:

• GIAD Data Integration & BI Teams
• GIAD Business Analytics Teams
• Business Stakeholders (Manager Level)

External Key Relationships

Required Education, Experience, Technical Skills and Knowledge

Education: Bachelor’s degree in Statistics, Economics, Mathematics, preferred or an equivalent combination of education and work-related experience. Experience: 2–5 years experience in a relevant role or field Technical Skills and Knowledge

• Advanced Excel proficiency
• SQL (non negotiable)
• Python (nice to have)

Key Metrics

• Accuracy and completeness of datasets used in analysis
• Timeliness of ad hoc reporting and insights delivery
• Quality and clarity of analysis presented to stakeholders
• Contribution to analytics projects and deliverables
• Reduction in manual reporting through automation or process improvement

Decision Rights:

Owns:

• Analytics dataset creation
• Ad hoc analysis on large datasets
• Ad hoc report production
• Process documentation

Influences:

• Analytics projects & deliverables
• Business decisions and strategies
• Report design & production
• Data & toolset requirements

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.