Regional Project Manager

Regional Project Manager

Position Summary:

Fulfill an important role in the organization to increase overall profitability of the Project Department, while motivating and assisting all project installation stakeholders to be successful in their roles.

Key Responsibilities:

• Has direct overall responsibility for profit and loss of Projects and achieving operational and service goals
• Provide both remote and on-site project management and technical support for clients throughout the United States
• Apply project/program life cycle concepts to keep projects on time and in budget
• Become thoroughly knowledgeable and technically proficient with the AMI software and technology products
• Represent AMI by leading and coordinating project meetings, schedules and documentation
• Run effective meetings
• Manage customer expectations and maintain strong relationships with clients, branch and dealer personnel and subcontractors
• Manage and coordinate all branch, dealer and subcontractor personnel and scheduling during project implementations
• Provide technical and training information, and tailor supporting documentation to suit the needs of each specific client and property
• Work closely with our software support department to identify and resolve software/hardware problems. Prepare for and anticipate challenges to ensure that all project issues are resolved efficiently and proactively
• Manage and maintain client project files including system documentation, as-built drawings and supporting documentation
• Support team initiatives and assist teammates as needed
• Apply sound judgment in escalating issues as and where needed
• Use effective communication that creates a collaborative environment with all parties that the Project Team interacts with.
• Help the team accomplish results by communicating job expectations; plan, monitor and appraise job results; coach, counsel and discipline employees; develop, coordinate and enforce systems, policies, procedures and productivity standards
• Establish strategic goals by gathering pertinent information; identify and evaluate trends and options; define objectives; choose a course of action; evaluate progress so that outcomes are in line with overall objectives
• Work with department and company leadership to establish financial objectives by forecasting; preparing annual budgets; scheduling expenditures; analyzing variances; initiate corrective action where appropriate
• Maintain quality projects by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend system improvements
• Maintain professional and technical knowledge by attending educational workshops or training; review professional publications; participate in professional societies
• Create a positive work environment for all parties
• Create effective solutions to meet or exceed client's expectations through collaborative planning with all necessary and/or related departments within the AMI organization
• Provide leadership that creates a environment of unity with all inner-office personnel.
• Assist sales during the bidding process to formulate solutions and perform site review for install labor estimates and subcontractor work
• Coordinate labor requirements and scheduling with Operations Manager to maximize profitability of each project
• Interface with customer during entire project to show strong management practices
• Prepare weekly office project meetings
• Research new hardware, devices and tools to provide better system solutions and installation efficiency
• Maintain up to date accurate records of all costing associated with projects
• Maintain and verify time sheets
• Verify inventory transfers to projects
• Order software, hardware etc.... as needed
• Issue purchase orders to subcontractors as needed
• Understand and comply with all license and permit regulations
• Track inbound delivery and coordinate site delivery
• Work with sales to establish a written scope of work for all subcontractors
• Obtain price quotes from subcontractors to ensure contract agreements are in place and insurance requirements are met for all subcontractors prior to beginning work
• Supervise all subcontractor work
• Create and update project schedules using an industry standard format
• Perform monthly reviews of all projects with Corporate accounting team
• Keep labor costs within budget
• Coordinate and manage all customer training for project
• Additional Duties as assigned

Note: These key responsibilities are general in nature and may be augmented with additional duties as determined by the needs of your manager.

ACCOUNTABILITIES AND PERFORMANCE MEASURES

• Maintains high customer satisfaction ratings that meet and/or exceed company standards.
• Completes required training and development objectives within the assigned time frame.