Site Reliability Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Site Reliability Engineering (SRE) team at Optum Financial ensures world-class reliability, scalability, security, compliance, and performance of a scalable infrastructure platform that powers diverse financial products. We exist so our customers, partners, and engineers can trust and innovate financial products without fear and with velocity. As an SRE, you will support tools, platforms, and processes while contributing to observability, automation, and incident response. Our team is driving modern observability practices with OpenTelemetry and the adoption of SLOs as reliability measures. You will contribute to automation of our environment and build AI-enhanced platforms to support the next generation of financial technology.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Support observability and monitoring solutions
• Assist with SLIs, SLOs, and alerting
• Contribute to automation initiatives
• Participate in incident response and RCA
• Support cloud and container platforms
• Partner with engineering teams on reliability
• Maintain documentation and runbooks

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate’s degree OR 2+ years of additional software engineering, DevOps, or SRE experience
• 3+ years of experience in SRE, DevOps, or software engineering
• 1+ years of experience with monitoring tools
• 1+ years of experience with cloud platforms and containers
• 1+ years of experience with SLOs and alerting

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• CI/CD exposure
• Infrastructure as code exposure
• Incident response experience
• Automation development experience
• Exposure to AI/ML concepts or practical experience applying automation to improve operational efficiency

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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