Senior Business Analyst

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As a Senior Business Analyst in ANZ’s Delivery & Change Centre of Excellence, you’ll play a pivotal role in supporting a portfolio of strategic, high-impact initiatives across the bank.

You will apply your in-depth experience of business analysis skills and techniques to analyse and synthesise information to understand the organisational context and complete business analysis activities to elicit, document manage and communicate requirements throughout the project or programme end to end.

You will be used to working with stakeholders at all levels and areas of the organisation and be able to effectively communicate to ensure a clear understanding of the projects or programme’s objectives and benefits.

Role Location: Auckland or Wellington

Role Type: Permanent, Full-time

Hours: 37.5 hours

Ka aha tō rā e kite ai? – What will your day look like?

The Senior Business Analyst position is a dynamic and impactful role with a broad range of responsibilities. Some of your day-to-day activities may include the below:

• Analysing, interpreting and translating business requirements into clear and actionable deliverables.

• Assessing technology impacts and ensure solutions align with business objectives and regulatory standards.

• Collaborating closely with Technology and Business stakeholders to support solution design and data-related decision making.

• Identifying risks, anticipating compliance impacts, and contributing to strengthened controls across initiatives.

• Providing support to other Business Analysts and contributing to the professional development and success of the broader team.

• Displaying a positive attitude, operating collaboratively and actively supporting others.

This position offers flexiability and innovation —you’ll be encouraged to bring your unique perspective and flair to make the role your own.

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Extensive experience as a Business Analyst working at a senior level including substantial exposure to financial services compliance, risk management, or regulatory environments.

• Demonstrated experience in working across a broad range of initiatives, from smaller scale projects to complex transformation programmes, including contact centre environments.

• A solid understanding of project lifecycles, disciplines and procedures, with hands-on experience in Agile and Hybrid delivery environments.

• Strong detailed knowledge of business analysis tasks, elicitation techniques, documenting, presenting and managing requirements with different stakeholders across business and technology teams

• Excellent written and verbal communication skills, with proven ability to influence stakeholders and facilitate effective discussions.

• Demonstrated success building effective relationships and collaborating across multi‑disciplinary teams.

• An ability to appreciate difficult problems and work autonomously on tasks with a high complexity, work collaboratively as part of a team and able to clearly represent consolidated findings.

• Positive can-do attitude with a growth mindset a must!

• A proactive nature with a focus on continuous improvement, efficiency, and high‑quality delivery.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 122809.

Te Rā Ōtinga - Job Posting End Date

23/09/2026, 11.59pm, (NZ)