Digital Commerce Data Analyst

Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with.

Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has never ceased to propel our company’s vision, Joseph Ribkoff has been an ally to women, dressing them with flair and perfect fit for over 65 years. From our quality and distinctly designed products to our unwavering commitment to retail partners, Joseph Ribkoff’s values resonate in everything we do and create.

Today, his legacy lives on through the work of a devoted, talented team operating from the four corners of the world. Sold in over 60 international markets, Joseph Ribkoff is a global emblem of quality and elegance.

Montreal Corporate Head Office, where most of their employees are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing facilities.

OBJECTIVE:

Under the supervision of the Director, Digital Commerce, the Digital Commerce Data Analyst is responsible for transforming ecommerce, customer, merchandising, and digital marketing data into actionable business insights that drive commercial performance and support data-driven decision making across the Digital Commerce organization.

Working closely with the Ecommerce Manager, this role analyzes ecommerce performance, customer behavior, merchandising effectiveness, and digital customer journeys to identify opportunities that improve conversion, revenue, and the overall digital customer experience. The role develops reporting, delivers actionable recommendations, and measures the impact of digital initiatives to support continuous optimization.

Responsibilities:

• Analyze ecommerce performance and identify opportunities to improve conversion, revenue, and overall ecommerce performance.

• Develop and maintain executive dashboards and business performance reporting for Digital Commerce stakeholders.

• Monitor key ecommerce KPIs and proactively identify trends, risks, and growth opportunities.

• Analyze customer behavior, onsite journeys, and shopping patterns to support Conversion Rate Optimization (CRO) initiatives.

• Partner with the Ecommerce Manager to identify optimization opportunities, prioritize initiatives, and measure business impact.

• Partner with the Web Merchandiser to analyze merchandising performance and identify opportunities to improve product discoverability, search performance, and online sales.

• Evaluate the performance of onsite content, campaigns, promotions, and customer journeys, providing actionable recommendations to improve results.

• Measure and analyze A/B testing initiatives and communicate insights to support continuous optimization.

• Partner with the CRM team to analyze customer acquisition, segmentation, retention, and lifecycle performance.

• Ensure the accuracy, consistency, and integrity of ecommerce reporting and analytics data.

• Present business insights and recommendations through dashboards, reports, and presentations to support strategic and operational decision-making.

• Continuously improve reporting capabilities, analytics processes, and business intelligence tools to support business growth.

Required Qualifications:

• Bachelor’s degree in business Analytics, Statistics, Data Science, Business Administration, Marketing, Computer Science, or a related field.

• Minimum 3–5 years of experience in ecommerce analytics, digital analytics, business intelligence, or a related analytical role.

• Experience analyzing ecommerce performance, customer behavior, and digital marketing performance.

• Experience developing executive dashboards, performance reporting, and business analysis.

• Experience supporting data-driven decision making within an ecommerce or retail environment.

• Strong analytical thinking and problem-solving skills.

• Excellent attention to detail and commitment to data accuracy.

• Ability to translate complex data into clear, actionable business insights.

• Strong commercial and business acumen. Excellent communication and presentation skills.

• Strong collaboration and stakeholder management abilities.

• Curious, proactive, and continuously seeking opportunities to improve business performance.

• Ability to manage multiple priorities in a fast-paced, evolving environment

Joseph Ribkoff is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.