Salesforce Marketing Cloud Solutions Lead
Lennox International · Richardson, Texas, United States · $132K–$173K/yr
Manufacturing · 10,001+ employees
About the role
The Salesforce Marketing Cloud Solutions Lead will define system scopes, analyze business needs, and manage the full development lifecycle for complex SFMC configurations. They are responsible for project planning, technical problem-solving, and providing consultative support to internal teams.
What they look for
Requirements
Candidates must hold a bachelor's degree in a related field and possess at least 5 years of progressive experience in Salesforce Marketing Cloud administration and development. Required certifications include Email Specialist, Developer, Administrator, and Consultant.
Full description
Who We Are
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
What Drives Success
EMPLOYER: Lennox International Inc.
JOB TITLE: Salesforce Marketing Cloud Solutions Lead
LOCATION: Richardson, TX
DUTIES:
- Formulate and define system scopes and objectives within information technology to meet user needs.
- Understand application systems, and industry requirements to devise or modify procedures that address complex problems.
- Analyze business and user needs and follow through the full development life cycle.
- Responsible for feasibility studies, project charters and/or statements of work, implementation, communication, testing, change management, and training strategies.
- Modify, maintain and update complex Salesforce Marketing Cloud (SFMC) configuration and program routines.
- Responsible for solving highly technical and complex problems on multiple projects and providing consultative support to internal staff.
- Educate others in the workflow, business processes, and reporting metrics enabled by SFMC modules or other application systems.
- Define, test, train, implement, and support one or more functional areas within the SFMC System or other application systems.
- Monitor other business analysts in software development methods, processes and implementation of those methods.
- Potential to manage projects with large budgets or of extended duration.
- Responsible for managing project plan, scope, risk, and resources.
- May act as team leader for large project teams.
- May be responsible for multi-year planning to determine broad direction, prioritize projects and evaluate Return On Investment within a functional sub-area.
What We Are Looking For
REQUIREMENTS:
- Bachelor’s or foreign equivalent degree in Information Technology, Computer Science, Software Engineering, or a related field, and 5 years of progressive, post-baccalaureate experience in the job offered or as a Software Solution Developer or Architect, or in a related/similar position.
- Experience therein to include 5 years in the following:
- Salesforce Configuration and Coding;
- Salesforce Marketing Cloud Administration;
- Salesforce Marketing Cloud Customization with Ampscript and Server Side JavaScript;
- Salesforce Marketing Cloud, segmenting Data Extensions using Automation Studio and SQL queries;
- Salesforce Marketing Cloud Integration with Salesforce Sales/Service Cloud;
- Salesforce Marketing Cloud experience creating landing pages and forms using CSS/HTML/JavaScript;
- Salesforce Marketing Cloud Certifications required: Email Specialist, Developer, Administrator, Consultant.
CONTACT: Refer to Job code GOPJ-W
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