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N Consulting Ltd

Java Production Support - L3

N Consulting Ltd Bengaluru, Karnataka, India · ₹500K–₹15M/yr

Information Technology & Services · 51-200 employees

Sep 23
java Senior (5-10 yrs) Full-time India
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About the role

Provide production support for Java-based applications to ensure stability and performance. Manage incidents, troubleshoot issues, and coordinate with internal teams to resolve problems within SLA timelines.

What they look for

Java Core Java SQL Unix Linux Production Support Incident Management Troubleshooting Application Monitoring Shell Scripting JIRA ServiceNow Performance Optimization Root Cause Analysis Design Patterns Collections

Requirements

Requires over 5 years of experience in Java production support with strong technical skills in Core Java, SQL, and Unix/Linux. Candidates must be capable of handling incident management, monitoring system health, and performing root cause analysis.

Full description

Job Description :–

Role: Java Production Support - L3

Location: Bangalore

Experience: 5+ Years

Interview Mode: L1 round (Technical Discussion)- Virtual interview

L2 round - F2F interview (Bangalore location)

L3 round - F2F interview (Client Interview)

Role Overview:

We are looking for a Java Production Support with strong knowledge in Java and experience in application support activities. The candidate should be capable of handling incidents, monitoring alerts, and supporting business-critical applications in production.

Key Responsibilities:

Provide production support for Java-based applications and ensure application stability.

Handle incident management activities including issue identification, troubleshooting, and resolution.

Monitor application health, alerts, and system performance, and take necessary actions.

Work closely with internal teams to ensure smooth collaboration and effective issue handling.

Communicate solutions clearly and provide regular updates to stakeholders.

Required Technical Skills

Java:

  • Strong knowledge in Core Java concepts including OOP, Collections, Exception Handling, and Design Patterns.
  • Good coding ability with strong problem-solving skills and focus on code quality.
  • Experience in supporting and troubleshooting Java-based production applications.
  • Knowledge of incident management, root cause analysis, bug fixing, and application monitoring in production support environments.

SQL:

  • Strong knowledge in writing SQL queries using SELECT, JOIN, and GROUP BY.
  • Basic understanding of SQL performance optimization including indexes and query tuning.
  • Experience in analyzing production issues using SQL queries and database troubleshooting.

Unix/Linux:

Knowledge in Unix/Linux basics including commands like ls, grep, find, chmod.

  • Exposure to shell scripting, process management, and permissions handling.
  • Experience in monitoring logs, handling batch jobs, and supporting Unix-based production environments.

Production Support:

  • Hands-on experience in application production support and maintenance activities.
  • Ability to handle incidents, service requests, and problem tickets within SLA timelines.
  • Experience in application monitoring, alert handling, issue resolution, and coordination with cross-functional teams.
  • Knowledge of ticketing tools like JIRA/ServiceNow and support processes.

Behavioral Skills:

  • Ability to explain solutions clearly.
  • Good team collaboration and communication skills.

Preferred Skills

Experience in monitoring and alert handling tools.

Experience in application support environment and incident handling process

Salary: 0.5 - 15 INR Per annum

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