Senior Business Analyst - SuccessFactors (12 month FTC)

Brighter Futures Start Here

At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day.

We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.

Join our team

Kmart’s Corporate Systems team supports the platforms and technology that enable more than 50,000 team members across Kmart and Target. Working closely with our People & Capability function, the team is responsible for ensuring our HR technology ecosystem continues to evolve and deliver great outcomes for both leaders and team members.

We’re looking for a Senior Business Analyst to join the team on a 12‑month fixed term contract. Acting as the bridge between our Melbourne-based People & Capability stakeholders and our Bengaluru-based technology teams, you'll play a key role in shaping and delivering improvements across our SuccessFactors landscape. This is a business analysis role first and foremost, suited to someone who understands HR technology, enjoys solving business problems, and can confidently translate requirements into outcomes.

What you’ll be doing

• Facilitating workshops, gathering requirements, and working closely with stakeholders to understand business needs and opportunities.

• Acting as the link between People & Capability teams, technology teams, and external vendors to ensure successful delivery outcomes.

• Supporting initiatives including Discount Card Digitisation, Workplace Adjustment automation, Offboarding and Alumni Experience, and employee certification integrations.

• Mapping processes, documenting requirements, and producing clear functional artefacts to support delivery.

• Collaborating with SuccessFactors specialists and engineers to ensure solutions align with business objectives and system capabilities.

• Supporting testing, change activities, and business readiness across multiple concurrent initiatives.

• Identifying opportunities to improve employee experience and streamline people processes through technology.

To be successful in this role you’ll have:

• Proven experience as a Business Analyst within HR technology, HRIS, or enterprise applications environments.

• Strong functional knowledge of SAP SuccessFactors and how it supports People & Capability processes.

• Experience working with business stakeholders to gather requirements, facilitate workshops, and document solutions.

• Ability to confidently communicate with both technical teams and non-technical stakeholders.

• Strong stakeholder management skills and experience working across multiple teams and priorities.

• Experience supporting HR systems projects, integrations, automation initiatives, or process improvements.

• A pragmatic, organised approach and the ability to manage competing priorities in a fast-paced environment.

• Previous SuccessFactors configuration experience is advantageous, but not required.

Perks and benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office

• We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.

• Great career opportunities across the broader Wesfarmers Group.

• We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.

• Free onsite parking when you’re required to come into the office.

• We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.

• A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.

• A free OnePass membership offering free delivery across Kmart & Target on eligible products.

• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!

• Reflection room, space for prayer, meditation, or time for yourself.

• Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

A place you can belong

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au

Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.

#LI-Hybrid