About the role

The Salesforce Administrator will manage, optimize, and extend the core Salesforce instance while delivering functional enhancements using declarative tools. They will also act as an escalation point for complex support cases and provide technical guidance to junior team members.

What they look for

Salesforce Administration Salesforce Flow Data Modeling Financial Services Cloud Technical Documentation System Debugging Integration Management Mentoring Project Deployment Release Management Business Analysis Configuration Management

Requirements

Candidates must have three to four years of hands-on experience in Salesforce administration and configuration, with proficiency in complex Flows and data modeling. Required certifications include Salesforce Certified Administrator and Salesforce Platform App Builder.

Benefits

Health insurance Dental benefits Optical benefits Paid Christmas vacation Electricity subsidy Data subsidy Educational assistance Training provided Equipment provided

Full description

Overview of the Role

The Salesforce Administrator plays a pivotal role in the Wealth Tech (Platform) team by managing, optimising, and extending Vesta, Ironbark's core Salesforce instance. This role bridges day-to-day operational support and strategic configuration, delivering standard to complex project builds independently while mentoring junior team members to maintain high platform stability and data integrity.

Responsibilities:

Independently design, build, and maintain functional enhancements within Vesta using declarative tools, with a heavy emphasis on advanced Salesforce Flow, custom fields, and page layouts.
Continuously monitor and improve existing configurations and automations to support evolving financial services workflows.
Ensure data models and visibility settings are strictly maintained in alignment with company data privacy standards.
Act as the key escalation point for complex support cases raised by internal business users.
Diagnose, debug, and resolve platform issues, integration errors, and system defects to meet agreed service levels (SLAs).
Produce clear, high-quality technical documentation for all new solutions to ensure they can be easily maintained and reused by the broader team.
Provide informal mentoring and troubleshooting guidance to Tier 1 and Tier 2 support associates.
Assist in the testing, validation, and release management phases of project deployments.

Three to four years’ worth of experience in Salesforce administration and configuration—hands-on experience administering Salesforce environments (Financial Services Cloud experience highly regarded).
Proven track record of delivering configuration components as part of a structured project team.
Strong technical proficiency in building complex Flows and establishing robust data models.
Demonstrated experience translating business user needs into functional technical specifications.
Certifications Required: Salesforce Certified Administrator, Salesforce Platform App Builder
Achieved or actively working towards a specialist certification (Marketing Cloud, Data Cloud, Artificial Intelligence, Tableau, Slack, Business Analyst, Strategy, Platform Developer, Architect)

500K per incident HMO coverage + Dental & Optical benefits
2-week paid Christmas vacation
Electricity & Data subsidies
25K Educational Assistance
Training and equipment will be provided
Fixed Schedule of Mon-Fri from 7 AM to 4 PM