Account Manager (Project Management)

About Platform Media

Platform Media is an entertainment company creating shows, channels and brands across video, social and beyond. It builds worlds around the people, stories and ideas audiences care about most, bringing production, distribution, marketing and monetisation together under one roof. With original hit shows spanning sports, comedy and culture, Platform Media's slate stars household names including Graham Norton, Paul Scholes, Alan Carr, and Olivia Attwood. Trusted by the world’s leading brands, talent, platforms and rights holders, the company produces visualised companion formats for Netflix, the BBC and Disney+ around global IP including Wednesday, The Traitors and Rivals.

Type: Full-Time | Reports to: Account Director | Salary: Competitive | Team: Account Management

About The Role:

We’re looking for a proactive, commercially aware Account Manager to join the growing Account Management team at Platform Media. This is an exciting opportunity to work across some of our biggest shows and podcasts.

As an Account Manager, you’ll be responsible for leading the day-to-day delivery of campaigns and projects across a dynamic portfolio of clients. You'll be the primary point of contact for clients, building and maintaining strong relationships while also working closely with the wider team, including Account Directors, supporting with wider strategic direction and commercial priorities.

This role offers the opportunity to oversee campaigns end-to-end, from being on set at recordings to working with some of the most exciting talent in the industry, through to final delivery.

Key Responsibilities:

Client Management and Delivery

• Act as the primary day-to-day contact for clients within your portfolio.

• Build strong, trusted relationships, escalating strategic or commercial matters to your Account Director where appropriate.

• Lead status meetings and client calls, ensuring clear communication across stakeholders.

• Maintain high standards of service delivery across all live projects.

• Deliver against agreed objectives and KPIs.

Project Management and Execution

• Manage timelines, budgets, and deliverables across multiple concurrent projects.

• Work closely with production, media, channel, talent and commercial teams to ensure smooth execution.

• Anticipate risks and problem-solve proactively.

• Ensure projects are delivered within agreed scope and financial parameters.

• Support continuous improvement in processes and ways of working.

Commercial and Performance Oversight

• Support budget tracking and financial accuracy across your accounts.

• Contribute insights, recommendations, and performance learnings to inform future campaigns.

• Ensure reporting is accurate, insightful, and demonstrates clear value.

• Utilise data and results – including weekly reporting and post-campaign analysis, to inform recommendations and optimisations.

What We’re Looking For:

• 2–3 years’ experience managing campaigns or accounts within media, marketing, production, or agency environments.

• Strong organisational and stakeholder management skills.

• Confident client-facing communication and presentation skills.

• Commercially aware, with a good understanding of financial fundamentals.

• Detail-orientated and data-driven.

• Proactive, and comfortable working in a fast-paced creative environment.

• A collaborative team player who works effectively with senior leadership.

At Platform Media, we're committed to giving everyone a fair chance, no matter their background. We create content for a wide range of people, and we know that having a team with different experiences and perspectives makes our work better. Therefore, we encourage people from all backgrounds to apply, especially those from communities that have been historically underrepresented.

If you don’t meet every requirement of the role but believe you’d be a great fit, we’d love to still hear from you!

What’s On Offer:

🌴 26 days annual leave (with yearly option to buy 5 days more)

💻 Hybrid working with flexible hours

🏥 Top-tier private medical insurance & healthcare cash plan

✅ Life insurance

💰Pension plan

🧠 Mental health support via our Employee Assistance Programme

🚲 Cycle to Work scheme

The Process:

Screening: Initial chat with our People team for us to share more about the role and get to know you

1st interview: This first stage will involve meeting with the hiring manager in-person

2nd interview: Meet with more of the team and some of your potential key stakeholders on Zoom

Offer stage!

If you’re passionate about media innovation and ready to contribute to a fast-growing company at the forefront of premium content and storytelling, we’d love to hear from you. Apply today and become a key player in our global expansion and creative success!