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Kotak

HO Product Manager - Household-HO & SUPPORT-HO House Hold

Kotak Mumbai, Maharashtra, India

Banking · 10,001+ employees

8 h ago
product-manager Mid (2-5 yrs) Full-time India
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About the role

The Product Manager is responsible for managing debit card fee income, monitoring pricing strategies, and identifying process gaps to reduce revenue leakage. They will also oversee complaint management, automate manual fee calculation processes, and ensure full compliance with audit and RBI guidelines.

What they look for

Product Management P&L Management Charge Matrix Xelerate TBMS MS Excel Pricing Strategy Data Analysis Process Automation Complaint Management Audit Compliance RBI Guidelines Financial Reporting Dashboard Creation

Requirements

Candidates must have 2 to 3 years of experience in P&L management and handling charge matrices. Proficiency in Xelerate, TBMS systems, and MS Excel is required for this role.

Full description

JD mentioned below and grade to be M2/M3

Job Description:

1. Responsible for meeting Debit Card linked Fees Target by monitoring the overall fee income achievements and identifying process gaps in the charging ecosystem to plug leaks

2. Responsible for monitoring competition pricing strategies, benchmarking with global best practices and make necessary pricing revision

3. Responsible to identify new initiatives aiding to reductions of reversals and ensuring reasonable of fees

4. Complaint management and linked improvement in process to reduce complaints/aid front end handle complaints/identify issues/incorrectness in Fee application

5. Automation of Manual Process linked to fees application/calculation

6. Responsible for creating tools/Dashboards to track Fees/anomalies.

7. 100% & Timely Closure of Audit/Compliance points/Adherence to RBI guidelines

Key Requirement:

  • Candidate should have 2 to 3 years of experience in managing P&L, handling Charge matrix
  • Knowledge of Xelerate/TBMS system along with MS Excel

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