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MR. D.I.Y. Trading Sdn. Bhd. (M)

Regulatory Product Compliance, Manager

MR. D.I.Y. Trading Sdn. Bhd. (M) Seri Kembangan, Selangor, Malaysia

Retail · 10,001+ employees

8 h ago
Senior (5-10 yrs) Full-time Malaysia
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About the role

The manager will establish and maintain regulatory compliance requirements across diverse product categories while overseeing product onboarding and certification processes. They will also manage stakeholder relationships, coordinate with regulatory authorities, and ensure audit readiness through rigorous documentation and reporting.

What they look for

Regulatory Compliance Product Governance Medical Device Authority GDPMD Certification Stakeholder Management Quality Management Systems Regulatory Audits Risk Management Project Management Technical Documentation Regulatory Filing Leadership Problem Solving Supply Chain Coordination Compliance Reporting

Requirements

Candidates must hold a bachelor's degree in a relevant scientific or engineering discipline and possess at least 5 years of experience in regulatory affairs. Strong knowledge of Malaysia's regulatory framework and experience with quality management systems are essential for this role.

Full description

Key Responsibilities: Regulatory Compliance & Product Governance

  • Establish, maintain, and continuously update regulatory and technical compliance requirements across multiple product categories, including Household Products, Electrical Appliances, Medical Devices, Cosmetics, Wireless Devices, Toys, Food & Beverage, and Packaging & Labelling.
  • Lead regulatory assessments and approval processes for new product onboarding and existing product maintenance.
  • Oversee and maintain GDPMD certification, ensuring continuous audit readiness and compliance with Medical Device Authority (MDA) requirements.
  • Manage and coordinate licenses, and approvals, including liaison with external consultants and regulatory authorities (Electrical SIRIM, MCMC certifications, NPRA Notification, F&B label reviews)
  • Monitor regulatory developments and assess business impact, providing timely advisory to management and stakeholders.
  • Oversees Joint-Venture Project requiring regular communication with China Customers, providing inputs and insights and ensure progress is monitored and results are delivered.

Documentation, Certification & Regulatory Filing

  • Ensure accurate preparation, review, endorsement, and submission of compliance documentation, certificates, permits, and licenses.
  • Maintain a centralized compliance tracking system for product approvals, renewals, and regulatory validity.
  • Ensure proper record-keeping and documentation integrity to support audits, inspections, and internal governance.
  • Oversee regulatory submissions and correspondence with authorities where required.

Stakeholder Management & Operational Support

  • Partner closely with Trade, Purchasers, Quality, Supply Chain teams to resolve compliance issues.
  • Represent Product Compliance in internal project discussions, highlighting regulatory risks, mitigation plans, and required actions.
  • Track, analyze, and report compliance KPIs to drive continuous improvement and risk management.
  • Support and guide junior team members in regulatory interpretation and compliance execution.
  • Perform additional duties as assigned by management in line with business needs.

Requirements:

  • Bachelor’s Degree in Biomedical Sciences, Biomedical Engineering, Life Sciences, Engineering, or a related discipline.
  • Minimum 5 years of experience in product compliance, regulatory affairs, or related roles (experience in retail, FMCG, or multi-category environments is an advantage).
  • Strong working knowledge of Malaysia’s regulatory framework across multiple product categories.
  • Strong leadership, stakeholder management, and problem-solving skills with high attention to detail.
  • Coach and manage team members to deliver high morale and performance to drive company growth.
  • Experience managing regulatory audits, inspections, and authority engagements.
  • Familiarity with ISO, quality management systems, and compliance-driven environments.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Language proficiency:
  • English – Proficient
  • Bahasa Malaysia – Fluent
  • Mandarin – Advantageous
  • Preferred Expertise (Highly Advantageous):
  • SIRIM Electrical & Safety Certification
  • MCMC Wireless / Communication Device Compliance
  • Food & Beverage Regulations
  • Cosmetics Regulations (NPRA)
  • Medical Devices Regulatory Compliance & GDPMD Certification