Senior Business Analyst
Bonapolia · Almaty, Kazakhstan
IT Services and IT Consulting · 11-50 employees
About the role
The role involves gathering and documenting detailed business and functional requirements for a Fleet Management Platform. The analyst will map user flows, define acceptance criteria, and facilitate alignment between product and engineering teams.
What they look for
Requirements
Requires over 4 years of experience as a Business or Systems Analyst in technical environments with a focus on integration-heavy products. Candidates must be proficient in process modeling, technical documentation, and Agile delivery practices.
Full description
We are looking for a Senior Business Analyst:
Tech Level: Senior
Language Proficiency: Intermediate
Employment type: Full time
Candidate Location: Poland, Kazakhstan
Working Time Zone: CET
Start: ASAP
Planned Work Duration: 9 months
👥 Customer Description:
The customer is a global mobility and urban services platform operating across multiple countries and regions.The platform provides transportation, delivery, and other urban services for a global user base.
🧩 Project Description:
The project is a Fleet Management Platform that brings together fleet owners, drivers, and operational teams through a web management portal, partner integration APIs, and native mobile application features.
The platform enables vehicle and driver management, operational automation, real-time performance tracking, and driver onboarding workflows.The platform connects users with service providers across multiple mobility and urban services worldwide.
⚙️ Project Phase: Ongoing
🤝 Soft Skills:
- Excellent communication skills with the ability to bridge product and engineering teams, clarify ambiguities, and maintain cross-functional alignment
💡 Hard Skills / Must Have:
- 4+ years of experience as a Business Analyst, Functional Analyst, or Systems Analyst in a technical product environment
- Experience working with integration-heavy products
- Ability to read and interpret technical documentation, sequence diagrams, and architecture specifications
- Familiarity with mobile application ecosystems
- Ability to write clear, structured functional specifications and documentation
- Experience with flow mapping and process modeling (BPMN, UML, or equivalent)
- Experience defining acceptance criteria and participating in UAT
- Proficiency with documentation and collaboration tools
- Familiarity with Agile delivery practices (discovery, refinement, decomposition, sprint planning)
- Familiarity with design collaboration tools
✨ Hard Skills / Nice to Have:
- Experience working as a Product Owner
- Experience with system analysis, including technical specifications, API documentation, data flows, and interaction scenarios
- Experience working with identity management systems and SSO solutions
- Experience documenting payment integration flows
- Familiarity with AI-assisted productivity tools for documentation, analysis, or requirements workflows
📌 Responsibilities and Tasks:
- Gather, structure, and document business and functional requirements; produce detailed functional specifications including validation rules, state transitions, error handling, and input/output contracts
- Map current and future user flows; identify gaps, edge cases, and dependencies to ensure complete requirements
- Maintain structured documentation and ensure traceability of requirements and decisions
- Facilitate cross-team alignment by clarifying scope, resolving ambiguities, and supporting communication between product and engineering stakeholders
- Define acceptance test scenarios and expected behaviors; participate in testing and UAT
- Proactively identify risks, inconsistencies, and scope gaps in requirements and facilitate their resolution
🧪 Technology Stack: Business Analysis
📞 Interview stages:
- English check (15 minutes)
- internal technical interview (1-1,5 hour)
- client interview (1 hour)
📩 Ready to Join? We look forward to receiving your application and welcoming you to our team!
