Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Oracle ADF Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain high service quality and reliability, contributing to the overall stability and efficiency of business processes.

Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to ensure timely resolution of system issues. - Document troubleshooting steps and solutions to build a knowledge base for future reference. - Assist in the implementation of system updates and enhancements to improve application performance. - Support junior team members by sharing knowledge and providing guidance when needed.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle ADF. - Strong understanding of application lifecycle management and support processes. - Experience in diagnosing and resolving complex software issues within enterprise environments. - Ability to analyze logs and system outputs to identify root causes of problems. - Familiarity with database interactions and integration points related to Oracle ADF applications. - Excellent problem-solving skills with a focus on delivering effective and timely solutions.

Additional Information: - The candidate should have minimum 3 years of experience in Oracle ADF. - This position is based at our PDC3C - SEZ location. - A 15 years full time education is required.

15 years full time education

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