Assistant Manager – Commercial Product (Business Card)
American Express · Minato-ku, Tokyo, Japan
Financial Services · 10,001+ employees
About the role
You will shape the strategy for the Business Card portfolio by identifying growth opportunities through data insights and market research. Additionally, you will lead cross-functional initiatives and partner development from concept through execution to strengthen the customer value proposition.
What they look for
Requirements
Candidates should have 3+ years of experience in product management, strategy, or consulting, with a strong background in financial services or payments. Proficiency in Excel and PowerPoint is required, along with excellent communication skills in Japanese and the ability to collaborate with global stakeholders in English.
Benefits
Full description
The Opportunity
Help small business owners and entrepreneurs grow through the power of payments and value-added services. You will shape the strategy for our Business Card portfolio and work with a broad network of internal teams and external partners to turn customer insights into differentiated products, services and business outcomes. This is an opportunity to combine analytics, strategy, creativity and execution - and to see your ideas move from concept to market.
Role Purpose
Strengthen the customer value proposition and competitiveness of the Business Card portfolio and contribute to sustainable portfolio growth. The role identifies growth opportunities through customer, market and data insights, and leads product strategy, service and partner development, and cross-functional initiatives from concept through execution.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
